E-commerce Administrator

This is a full-time, 5 days week broad admin role that is across all aspects of online retail needs primarily focussed on support to either our customers or partners at our growing family-operated and owned business in Carrum Downs, VIC.

This role will be:

- Dynamic and fast-moving
- Rewarding by enabling you to grow within your role (you will be working alongside the director of the business in the early stages).
- On-site at our Carrum Downs office/warehouse.

**Duties and accountabilities**:
As the **eCommerce Admin**, you will be primarily responsible for:

- Managing and responding to all incoming eCommerce customer/partner contact.
- Executing administrative tasks for eCommerce as required - including updating products, merchandising, and enriching data for all online platforms.
- Reviewing eCommerce orders and communicating directly with the warehouse and courier services.
- Assisting with content creation and marketing activations when required.
- Troubleshooting customer issues with eCommerce operations - selecting products, checking and tracking parcels.
- Other ad-hoc tasks if/when required.

**Skills and Experience**

The preferred skills and experience for this role are:

- You possess an owners-mindset (you are able to treat your work as if it was your own business)
- High level of accuracy and attention to detail
- Past retail working experience (online or offline) is preferable
- Intermediate experience and ability in Microsoft Office/Google Sheets, Shopify and/or other online E-Commerce platforms and inventory management systems
- Must be self-motivated and enjoy getting things done
- An ability to work independently and take initiative and make decisions
- Possess a Current Driving Licence (preferred, but not essential)
- Physically fit and healthy (you have healthy habits)
- You are a non-smoker (we work in a smoke-free environment)

**Job Types**: Full-time, Subcontract, Casual

**Salary**: $250.00 per day

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

COVID-19 considerations:
Fully COVID-safe Environment

Ability to commute/relocate:

- Carrum Downs, VIC 3201: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)