Customer Service Officer

18 hours ago

Fitzroy, Australia Workskil Australia Ltd Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located at our Fitzroy site.**

**You’ll also experience the work/life balance that comes with working a 9-day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full time employee in addition to the ability to salary package.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application

  • Customer Service and Sales Consultant

    4 days ago

    Fitzroy, Australia Hampers With Bite Full time

    Hampers With Bite started up over 18 years ago as two brothers packing boxes in their living room, with their dad doing all of the deliveries. Now we’re a $30m+ company and in our peak week at Christmas time are sending out over 100,000 gifts. We are looking for Customer Service and Sales Agents to join us for the busy Christmas period. At Hampers With...

  • Customer Service Consultant

    1 week ago

    Fitzroy, Australia Bank Australia Full time

    Posted: 26/09/2024 Closing Date: 26/10/2024 Job Type: Permanent - Full Time Location: Fitzroy Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement...

  • Cashier/customer Service

    2 weeks ago

    Fitzroy, Australia Lacasa Pizza & Pasta Restaurant Full time

    **Hiring Fast Food Staff - Morning & Night Shifts Available** We are currently looking for **fast food service staff** to join our team at a busy restaurant. Positions available for both **morning and night shifts**. **Location**: Brunswick St, Fitzroy **Shift Times**: - Morning Shift**:10:00 AM - 5:00 PM**: - Night Shift**:5:00 PM - 12:00 AM** **What...

  • Relief Customer Service Consultant

    1 week ago

    Fitzroy, Australia Bank Australia Full time

    Posted: 06/05/2025 Closing Date: 06/06/2025 Job Type: Permanent - Full Time Location: Fitzroy Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement...

  • Customer Service Consultant

    2 weeks ago

    Fitzroy, Australia Bank Australia Full time

    Posted: 25/07/2025 Closing Date: 22/08/2025 Job Type: Permanent - Full Time Location: Fitzroy Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong...

  • Tackling Indigenous Smoking Pregnancy Officer

    1 week ago

    Fitzroy, Australia Victorian Aboriginal Health Service Full time

    **Tackling Indigenous Smoking Pregnancy Officer** - Encourage people to make healthy choices for a healthy lifestyle - Deliver smoking cessation and support programs to Aboriginal community, with a particular emphasis on pregnant women **About the Organisation The Victorian Aboriginal Health Service (VAHS) was established in 1973 to address the specific...

  • Customer and Business Support Officer

    12 hours ago

    Fitzroy North, Victoria, Australia Yarra City Council Full time $60,000 - $90,000 per year

    Customer and Business Support Officer - FitzroyFull Time - 38 hours per week (Flexible)Band 4 - starting at $70, pro rata) + super + RDO(RDO applicable for full time 38 hours per week only)Supportive and friendly team environment where we value growth and developmentExcellent employee benefits and competitive hourly ratesWork in a dynamic and collaborative...

  • Security Officer

    3 days ago

    Fitzroy, Australia Victorian Aboriginal Health Service Full time

    Based at our Fitzroy site. - Full Time position. - Not For Profit Salary Packaging available. **About the Organisation** The Victorian Aboriginal Health Service (VAHS) was established in 1973 to address the specific medical needs of Victorian Aboriginal communities. 2023 marked a landmark year as VAHS proudly celebrated its 50-year of providing a...

  • Counter Service Operator

    4 days ago

    Fitzroy, Australia Fitzroy South LPO Full time

    We are a small but mighty Licensed Post Office located on the edge of Fitzroy that services the many brilliant local businesses and residents of the area. We are looking for a hard working, well spoken, and detail oriented person to join our team here in Fitzroy. Role will be part time/casual with opportunity to go full time. No experience required - we...

  • Corporate Services Support Officer

    18 hours ago

    Fitzroy North, Australia Aboriginal Housing Victoria Full time

    **Work Type/s**:part time, ongoing contract - ** Location**:Based in Melbourne (Fitzroy North) - ** Applications close**:7 February 2025 Aboriginal Housing Victoria’s vision is to ensure that Aboriginal Victorians secure appropriate, affordable housing as a pathway to better lives and stronger communities. Aboriginal Housing Victoria (AHV) is an...