Parts Sales Representative

Are you ready to join the team at Australia’s newest Kenworth and DAF truck dealership? Welcome to Melbourne North Truck Centre, the latest addition to the extremely successful Hallam and Bayswater Truck Centres. As a full-service Kenworth and DAF Truck dealership, we offer new truck sales, parts, and mechanical servicing, proudly serving the North of Melbourne, including Somerton and Ballarat territories. Currently operating from our interim location on Hume Highway in Somerton, we are eagerly anticipating the completion of our state-of-the-art dealership in 2028 in Mickleham, which is set to revolutionise the truck sales and service customer experience in Melbourne. About the role As a Parts Sales Representative, you will champion customer relations in a way that provides the best customer experience. In providing excellent customer service, you will continue to build and service our client base in a way that is best practice. This is a permanent full-time position based from our Melbourne North Truck Centre dealership. You will have responsibility of driving our heavy parts product growth to our existing customers as well as sourcing new business opportunities. This is an excellent opportunity and will suit a self-driven, highly ambitious individual who thrives in a fast paced and highly rewarding business. Amazing Employee Benefits In return for your dedication and commitment you will receive excellent employee benefits: - Competitive and above award hourly rates $$$ - Ongoing development opportunities with an opportunity to build a successful long-term career - Generous parental leave and study leave policies - Opportunities to support community partnerships with our Group CMV Foundation - Become part of the longstanding and highly successful CMV Group of companies - Enjoy annual company dinners, picnics and other wellbeing initiatives - Discounted Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle. Key Responsibilities - Provide customers with a WIN-WIN customer after sales experience to new and existing customers - Provide reliable information to clients in regard to prices, discounts, parts availability, delivery dates, lead times and parts compilations - Manage key accounts and consignment stores, establishing and maintain a formal follow-up system for stock replenishment - Actively prospect, monitor and follow up on new business opportunities with new and existing clients - Maintain our in-house customer database and associated reporting - Deliver parts as required to customer sites - Process customer invoices and quotations for parts requirements Skills & Experience - Minimum 5 years’ experience in the automotive industry - Heavy vehicle parts logistics experience preferred - Outstanding customer service, communication and negotiation skills - Results focused with an ability to think outside of the box as well as follow procedures - Ability to work autonomously within a broader team - Computer literate - previous experience with Dealer Pro or similar system highly regarded - Current manual car license At Melbourne North Truck Centre we believe our people are our greatest asset. We are very proud of our success of which is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses. If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume.