Customer Value Specialist

6 hours ago

Chermside, Australia Bupa Full time

A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our customers. Because if our customers deserve outstanding care then so do you_

**The heart of the role**

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

Based in our Chermside store and working towards customer growth activities you will be responsible for:

- Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making.
- Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members.
- Taking a ‘customer first’ approach, you will also:

- Assist our existing Bupa members in their day to day transactions
- Ensure the customers understand the full value of their health insurance product
- Provide solutions to any identified concerns or needs
- Educate members on all the benefits they can access

**_
This is a full time permanent position, working 38 hours per week, including some Saturdays on a rotating roster._**

**What you'll enjoy**

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures.

We provide healthy work/life balance, leadership support, reduced private health cover, study leave and a commitment to promoting from within. We can’t think of a better reason to come to work every day than knowing we take the time to care about what’s important to you and your life beyond Bupa.

**Training and connecting**

We believe in giving you room to grow. At Bupa, you get the best of both worlds - support when you need it and plenty of space for personal development.

Dedicated Store Managers will support you to excel in your role. You’ll have access to classroom training, e-Learning and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base, "Know-It".

**Just so you know**

When you join our retail team, your first 4-6 weeks are dedicated to full time training (business hours).

Everyone who makes it through to offer will be required to complete a background check which includes a police check
- Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply._

  • Customer Value Specialist

    7 hours ago

    Chermside, Australia Bupa Full time

    **_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people._** **_ Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support...

  • Customer Service Specialist

    1 week ago

    Chermside, Australia Great Southern Bank Full time

    As our highly valued **Customer Service Specialist** based in **Chermside** your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. **You’ll make an impact by**: - Helping customer meet their financial goals through our great value savings, insurance and personal lending...

  • Customer Service Ambassador

    3 days ago

    Chermside, Queensland, Australia beBeeSustainability Full time $90,000 - $120,000

    Customer Service Excellence in ActionWe're seeking a Customer Service Specialist to contribute to our mission of making a positive change in the sustainable use of the world's natural resources.About the RoleThe successful candidate will be responsible for providing exceptional customer service and support, ensuring timely resolution of issues and exceeding...

  • Customer Service Specialist

    7 days ago

    Chermside, Australia Great Southern Bank Full time

    **You’ll make an impact by**: - Helping customer meet their financial goals through our great value savings, insurance and personal lending products - Deliver sales and lending results - Supporting our purpose of helping every Australian own their own home. **Do things differently with us** **To succeed in this role, you will enjoy**: - Learning new...

  • Highly Motivated Customer Support Specialist

    2 days ago

    Chermside, Queensland, Australia beBeeCustomerSupport Full time $60,000 - $80,000

    Job OpportunityWe are seeking a highly motivated and experienced Customer Support Specialist to join our Brisbane office. This role is ideal for individuals who possess excellent communication and problem-solving skills, with the ability to work autonomously and as part of a collaborative team.The successful candidate will be responsible for delivering...

  • Customer Service Ambassador

    2 days ago

    Chermside, Queensland, Australia beBeeAmbassador Full time $45,000 - $85,000

    About The RoleCustomer Service Specialists NeededWe are seeking passionate fixed term part-time team members to join our organization for 15-20 hours per week. They will work together to ensure great customer service is always delivered.You will provide expert advice to customers and operate as a proud brand ambassador.About YouA successful candidate is a...

  • Part Time Boutique Coffee Specialist

    1 week ago

    Chermside, Australia Nestle Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso **, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how...

  • Full Time Boutique Coffee Specialist

    23 hours ago

    Chermside, Australia Nestle Operational Services Worldwide SA Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we...

  • Casual Boutique Coffee Specialist

    1 week ago

    Chermside, Australia Nespresso Full time

    **Keep the coffee flowing and the smiles brewing as a Nespresso Coffee Specialist!** - We Inspire, we Care, we Act, and we iNnovate - Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! At **Nespresso**, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives...

  • Boutique Coffee Specialist

    2 weeks ago

    Chermside, Australia Nestle Operational Services Worldwide SA Full time

    We Inspire, we Care, we Act, and we iNnovate - Committed to sustainability & B-Corp certified - Enjoy a cup of coffee while you work! At **Nespresso**, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and...