Business Support Officer

1 week ago

Brisbane, Australia Queensland Health Full time

**The role**: Reporting to the Branch Manager, you will be working in a dynamic and complex environment supporting a high volume of both proactive and reactive requests in a timely, thorough and accurate manner.

**Duties include**:

- Coordinate and support standard business and administrative procedures ensuring systems are effectively communicated and applied across the branch.
- Maintain effective and efficient administrative processes for the coordination of all executive governance documentation including Ministerial, Senior Executive and parliamentary correspondence.
- Coordinate the human resource, budget, procurement and asset management functions for business units within the branch.
- Ensure good stakeholder relationships are maintained and non-compliance of key performance indicators are escalated to the Branch Manager for resolution.

For a full list of duties, please find the role description attached to this advertisementAre you right for this role?To be successful in the role you will have demonstrated experience providing expert advice to managers and other staff members in the delivery of business services and business performance management as well as knowledge of policies and practices for finance, human resources and records management. You will demonstrate the ability to analyse business performance data, identify trends and exceptions, and identify options to ensure required performance levels are met.You will have a high attention to detail with the ability to assess and prioritise work to ensure the business support function is carried out in a timely and efficient way. You will be calm under pressure, be able to handle the stressful nature of competing demands, all the while using your excellent customer support experience by supporting stakeholders at all levels across our business.Proven experience in managing high volumes of incoming and outgoing correspondence and experience working in an electronic document and records management system (eDRMS/Trim), although not mandatory is highly desirable.Benefits of working with eHealth Queensland: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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