Pathology Collector/client Service Liaison

1 week ago

Melbourne, Australia Altius Group Full time

Varied role - no two days are the same
- Join a team that knows how to have fun
- Training and ongoing support from a fantastic management team

**Join Our Fun and Dynamic Team at Executive Health Solutions**
Are you a motivated and well-presented individual looking for an exciting dual role? Look no further Executive Health Solutions, the leading provider of corporate health programs throughout Australia, is seeking a vibrant individual to work as a Client Services Liaison and Pathology Collector at our VIP Health Assessment Clinic on Collins Street, Melbourne. You'll be working with our corporate executive clients and clinical teams daily in a fast-paced and rewarding environment.

**Your New Role**:
Are you looking for a dynamic and varied role where no two days are the same? As a Client Service Liaison/Pathology collector, you’ll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.

**Your Key Responsibilities**:

- Perform phlebotomy with precision and care.
- Label and dispatch specimens efficiently.
- Maintain pathology stock like a pro.
- Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs, booking targets and contracted program inclusions.
- Perform general office administration tasks, including invoicing and record keeping.
- Act as a liaison between clients, doctors, and other healthcare professionals.
- Organise and manage the filing and screening of medical records.
- Monitor and facilitate the timely completion of client medical reports.
- Support the Manager with various tasks as needed.

**What You'll Bring**:

- 3-5 years of proven experience in a Pathology Collection.
- A passion for delivering exceptional customer service.
- Strong communication skills to effectively interact with clients and professionals.
- Meticulous attention to detail and a proactive attitude.
- Prior office experience, ideally in a professional setting.
- The ability to handle multiple tasks efficiently in a busy environment.
- Immaculate personal presentation.

**Why You'll Love Working With Us**:

- **Vibrant Team**:Be part of a motivated and energetic team at our Melbourne CBD clinic.
- **Supportive Environment**:Receive training and ongoing support from a fantastic management team.
- **Growth Opportunities**:Enjoy opportunities to grow, develop, and be rewarded for your achievements.
- **Fun Atmosphere**:Join a team that knows how to have fun, with regular social events and a positive, upbeat workplace.
- **Bonus Perks**:Earn bonus payments when you and your team hit your KPIs - we reward hard work
- **Keep Learning**:An annual educational allowance to help you keep growing and sharpening your skills.
- **Room to Grow**:Opportunity to move into other exciting roles as you develop your career with us.

If you possess a bright and friendly manner with a can-do attitude, are reliable, enthusiastic, and confident, and enjoy working as part of a great team, we would love to hear from you

**We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

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