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Surveillance Operator

3 weeks ago

Penrith, Australia Panthers Penrith Full time

Penrith Panthers has an opportunity for a Surveillance Operator to commence in late January 2025 You will be provided with 8 weeks of paid training

The Surveillance Operator will be responsible for ensuring the safety and security of our staff, members, guests and property utilising the resources of over 450 CCTV cameras. With a keen eye for detail, you will demonstrate qualities of integrity, respect for property and people, and the ability to adapt to changing environments.

Your Main Duties and Responsibilities will include:

- Live monitoring of CCTV using Avigilon system
- Actioning police CCTV requests
- Backing up of Body Worn Cameras
- Communicating via 2-way radio to our various departments throughout the club.
- Monitoring and actioning alarms systems
- Liaise and work closely with Emergency Services
- Operation of the EWIS Panel
- Ensuring high accuracy with data entry and administration tasks
- Export and interpret gaming meter reports,
- Investigations using available reporting programs and CCTV
- Analysing customer transactions and behaviours for signs of potential Money-Laundering/Terrorist Financing behaviour.
- Investigate and assess alerts generated by internal teams and systems, reporting to AUSTRAC as necessary.
- Performing enhanced due diligence checks by compiling source of funds/source of wealth information from various sources such as internet searches
- Maintaining high levels of confidentiality at all times;
- Adhere to Panthers policies, procedures and legislative requirements.

**To be successful in this role you will have**:

- NSW Security Industry Licence Class 1A/E;
- RSA and RCG Certificates;
- First Aid Certificate;
- Strong attention to detail
- Outstanding verbal and written communication skills;
- Exceptional analytical skills, with the ability to interpret complex data
- Proficient in writing analytical intelligence reports and presenting findings to stakeholders.
- Ability to master technical equipment will help you to succeed in this role.

**Benefits**:

- 40% discount on your own meal for all Panthers owned food outlets
- Career training and online course
- Free onsite parking
- Lifestyle discounts including gym memberships

You will need to demonstrate a strong work ethic, a commitment to customer service and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

Master Licence Number 407793444