In-work Support Partner

Posted: 07/05/2025

Closing Date: 09/06/2025

Job Type: Contract

Location: Upper Mt Gravatt

Job Category: Employment Services

**Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.**

**About BUSY Ability...**

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

**Are you passionate about making a real impact in people's lives? Do you thrive on building connections, problem-solving, and celebrating growth? If you’re nodding your head, then keep reading**

**We’re BUSY Ability, and we’re looking for an In-Work Support Partner to join our spirited team. In this role, you won’t just be part of a company—you’ll be part of a movement that’s transforming lives through sustainable employment and inclusive workplaces.**

Working within our Disability Employment Services Program you will be the crucial link that ensures sustainable employment success for job seekers in the Disability Employment Services (DES) program. Your role is all about creating meaningful connections—mentoring job seekers, collaborating with employers, and providing guidance that empowers both parties. You will craft innovative solutions for workplace diversity, support workforce planning, and design customized employment opportunities that break the mold of traditional roles. With a focus on long-term outcomes, you’ll track milestones, celebrate achievements, and tackle challenges with a proactive, hands-on approach. If you love to build lasting partnerships and thrive on seeing others succeed, this is the role for you

This position is full-time, fixed-term role until 30 October 2025 with possibility of extension, based in our Upper Mount Gravatt office. Working hours 8:30am-5pm Monday to Friday; in office.

**BUSY Benefits**
- Competitive salary: Circa $70k + super + NFP salary sacrifice
- Training and Professional development commitment
- NFP Salary Packaging (up to $15,900 per year) **PLUS**meal and entertainment card
- Career progression and internal transfer opportunities
- BUSY Benefits program
- Employee Assistance Program
- **BALANCE** Monthly FLEXI Day off
- Work as part of a team whilst working autonomously with your clients
- Paid Parental Leave, Retail Discounts, Annual My BUSY Day Off

**Desired Skills and Experience**:
**A bit about your experience**
- Excellent customer and client interpersonal skills
- A people person with a knack for building lasting relationships.
- An empathetic listener who’s always looking for ways to empower others.
- A natural problem solver who thinks outside the box and loves a good challenge.
- Experienced in workforce planning, case management, or disability support (big plus if you’ve done this before).
- Ready to thrive in a fast-paced, BUSY environment where every day is different and rewarding.
- Ability to obtain a Working With Children Check and National Police Check
- If you're previous role is customer facing, customer service, sales, admin, employment services and community, and many more - this would be a great fit

**Next steps...**

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.