Admin & Function Sales

2 weeks ago

Melbourne, Australia YUM SING HOUSE Full time

Yum Sing House, a premier restaurant located in the vibrant city of Melbourne, Australia. Nestled in the heart of the city, Yum Sing House takes you on a culinary journey through the flavours of modern Asian cuisine, offering an unforgettable dining experience.

We’re looking for a highly organized, customer-focused **Function Sales & Administration Coordinator** to join our dynamic team. If you have a passion for hospitality, are a strong communicator, and have experience in event sales and administration, we’d love to hear from you

**Key Responsibilities**:
**Event Sales & Coordination**:

- Provide clients with detailed information about our venues, services, packages, and availability.
- Create and send customized proposals, contracts, and event details to clients.
- Conduct site tours for prospective clients and help them envision their events.
- Handle event bookings from initial inquiry through to post-event follow-up.

**Administrative Support**:

- Maintain accurate records of event details, client information, and bookings in our systems.
- Prepare event documentation, including contracts, invoices, and operational reports.
- Coordinate with other departments (kitchen, front-of-house, bar) to ensure all event requirements are met.
- Assist with scheduling and event-specific logistics to ensure smooth operations on the day

**Customer Service**:

- Build and maintain strong relationships with clients and suppliers to ensure customer satisfaction.
- Address any client concerns or requests before, during, and after events.
- Ensure that all event details are executed to the highest standard of service

**Skills and Experience**:

- Previous experience in **event sales**, **administration**, or **hospitality management** (preferably within a restaurant or venue setting).
- **Exceptional organizational skills** and the ability to manage multiple projects at once.
- Strong written and verbal **communication skills**; ability to engage clients professionally and build rapport.
- **Proficiency in MS Office Suite** (Word, Excel, Outlook). Familiarity with event management software or booking systems (e.g., SevenRooms, Ivvysys) is a plus.
- Ability to handle **client relationships** with a focus on delivering top-quality service.
- Flexible and able to work under pressure, particularly during event peak times (evenings, weekends, public holidays).
- A **strong attention to detail** and an ability to handle administrative tasks with precision.
- A **positive, can-do attitude** with a passion for the hospitality industry.

**Why Work With Us?**
- **Great team culture**: We believe in fostering a supportive, fun, and collaborative work environment.
- **Opportunities for growth**: As we grow, there will be plenty of opportunities to develop your career within the hospitality industry.
- **Employee perks**: Enjoy discounted meals, team-building events, and more.
- **Work-life balance**: We offer flexible scheduling and a healthy work environment.

**Expected Start Date**: ASAP

Pay: $58,000.00 - $68,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Rotating roster

Supplementary Pay:

- Commission
- Performance bonus
- Tips

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 02/06/2025

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