Social Media Manager- Typo Global Support Centre

**ABOUT US**

Typo exists to make life less serious.

Our community are an eclectic mix of creatives who find joy in the everyday. They are the driving force behind our brand, inspiring us to create products that are anything but ordinary.

Stationery is the cornerstone of our brand, it’s at the core of who we are and it’s where we started. We believe that stationery is more than just pens and paper; it's a form of art that allows individuals to express themselves and connect with others. We've evolved over time, broadening our range to create fun, unexpected and innovative gifts, and lifestyle products that are anything but ordinary.

**WELCOME TO THE ERA OF REINVENTION**

Typo is in the midst of a bold rebrand—reclaiming its place as a cultural disruptor for all. Once known for its cheeky tone and creative personality, Typo built a loyal following by offering stationery, lifestyle, and gifting products that stood out by design. You will be part of our exciting journey as we upgrade all touchpoints of the Typo brand and help to widen the reach of our brand across the world.

As the Social Media Manager, you’ll be a driving force in this transformation. You’ll lead a high-performing team, nurturing a culture of curiosity, originality, and accountability.

This is a great opportunity for someone who is ready for their step up into a Social Media Manager role and continue to build their experience in an amazing team of Marketing and Social superstars

You will be responsible for you and your team delivering on innovative social media marketing strategies that create brand awareness and help drive conversion across our social channels. We will look to you to drive customer awareness and engagement and strengthen our market position by amplifying the brand message across all channels.

You will lead your team to develop and deliver a calendar of impactful brand moments and will ensure we have a strong social media presence that is globally consistent. We will look to you to analyse performance of content produced and identify areas of opportunity and growth with key stakeholders.

**SKILLS & EXPERIENCE**
- Degree / Qualification in Marketing or Advertising
- Demonstrated experience in Social Media, ideally within a retail business
- A passion for leading and developing a team
- Proven skills in analysing data and reports relating to customer reach and engagement
- Experience working with Omni-channel
- Strong knowledge of Web Analytics platforms and data analysis tools highly regarded
- High level of attention to detail with the ability to manage deadlines whole focusing on key priorities.

**OUR CULTURE**

At Typo, we’re not your average retail team—we’re a bunch of bold thinkers, creative doers, and stationery addicts with a soft spot for the unexpected.

We’re proudly part of the Cotton On Group family, but we’ve always marched to the beat of our own doodle-covered drum.

Never afraid to colour outside the lines—our culture celebrates individuality and thrives on creative energy.

We believe in building careers as unique as the people behind them, and we’re passionate about helping our team grow into the roles they’re made for.

Through the Typo Difference, our philanthropic arm, we’re helping empower young people globally with access to education—because creativity should never be held back by circumstance.

**WHY JOIN US**

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:
50% team member discount off all brands (excl. Ceres Life which is 30% off) ‍
A world class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts and free fitness classes (think reformer Pilates classes, personal training sessions, yoga studio, spin room and run club)
A brand-new childcare centre onsite - incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door
- ️ The Beckley, our in-house café with chef prepared healthy meals, coffee and snacks. You can also grab a nutritious take home meal, taking the stress out of dinner time.

Flexible working - enabling you to find the right working rhythm to be at your best.
Competitive salary packaging - ensuring we are constantly benchmarking to industry.
On-site concierge, let us help you get your life sorted with dry cleaning, car wash and more.
An Employee Assistance Program for you and your family.
Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work.
Team mingle celebrations, speaker’s series, surprise and delight moments - the magic happens when we get together.
Do you have a dog? Bring them into the office. We love them
- At Cotton On, we are focused on building a culture centred in belonging, and we are