Team Leader Home Claims
4 days ago
(Insurance) Directly supervises the activities of the assigned claims unit and provides advice to Claims Officers on general Company claims policy.
? Demonstrated experience in technical writing including producing, reviewing and documentation to a high standard specific to process and procedure writing.
? A minimum of 12 months experience in Home Claims.
? The ability to work effectively with all levels of business and technical teams, and to be able to tailor your communication style accordingly
? Effective oral and written communication and presentation skills including knowledge of grammatical structure and content
? Demonstrated skills in critical thinking; attention to detail; and problem-solving skills.
? Effective time management, planning, and prioritisation and the ability to manage changing priorities.
? Proven ability to work effectively both autonomously and in a team-based environment.
? Demonstrated understanding of the Legislative, Regulatory, and Compliance obligations to operate in the FSR environment.
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Team Leader Home Claims
2 days ago
North Lakes, Australia Auto & General Insurance Full time**Description **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The...
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Technical Team Leader Home Assessing
4 days ago
North Lakes, Queensland, Australia Auto & General Insurance Full time $104,000 - $156,000 per yearThe roleWe have two exciting new opportunities for a Technical Team Leader in Home Claims and a Technical Team Leader in Home Assessing. A great chance for someone ready to take the next step in their career.The purpose of this role is to lead and develop a team of Home Claims & Assessing Technical Trainers and/or Assessing Auditors, ensuring the effective...
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Team Leader Optimisation
2 weeks ago
North Lakes, Queensland, Australia Auto & General Insurance Full time $120,000 - $180,000 per yearAbout the RoleLeading a team of Home Knowledge Content Writers and Subject Matter Experts (SMEs) to maintain overall integrity of Home Claims Knowledge and support all initiatives to ensure Home is correctly represented, with a focus on delivering Home strategy, regulatory and compliance requirements, and optimising business outcomes and customer...
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Team Leader Technical Motor Claims
1 week ago
North Lakes, Australia Auto & General Insurance Full time**The role** The purpose of this role is to track, coordinate, and develop strategies that drive Compliance and advise The Head of Fraud & Claims investigations on opportunities to improve compliance and mitigate risk. This role will also include but not be limited to the following: - Development of team capability to achieve goals and build...
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Team Leader Home Complaints
2 days ago
North Lakes, Australia Auto & General Insurance Full timeDevelop coach and motivate a team of Complaints and High Care Consultants in order to meet agreed objectives - Lead and monitor the team to execute a high standard of service and process adherence - Monitor and support the management of a portfolio of claims complaints including: - Workload prioritisation and allocation - Claim review and authorisation -...
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Senior Claims Consultant
6 days ago
North Lakes, Queensland, Australia Auto & General Insurance Full time $80,000 - $120,000 per yearThe roleAs a Complex Home Claims Consultant, you won't just manage high-value, complex home claims, you'll be the trusted guide for people navigating some of the most challenging moments in their lives.Handling a portfolio of large loss claims (over $100K), you'll provide a personal, end-to-end service from the moment a claim is lodged right through to its...
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Team Leader
2 days ago
North Lakes, Australia Auto & General Insurance Full time_Deliver superior service and cost outcomes in line with key performance indicators and overall department and company objectives. _ - _Coach, train and mentor direct reports using technical expertise to maximise saving _ - _opportunities. _ - _Review, interpret and report on team and department results and trends. _ - _Conduct regular, ad-hoc and monthly...
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Team Leader Settlements
4 days ago
North Lakes, Australia Auto & General Insurance Full time**ABOUT THE ROLE** To lead a dedicated and task focused team of Settlements specialists to ensure the best client and company outcome are achieved, whilst delivering consistently high levels of service to each and every stakeholder. Our Team Leaders play a critical role in maintaining service and cost focused outcomes that deliver in the areas of...
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Team Leader Settlements
4 days ago
North Lakes, Australia Auto & General Holdings Full time**About the Role** To lead a dedicated and task focused team of Settlements specialists to ensure the best client and company outcome are achieved, whilst delivering consistently high levels of service to each and every stakeholder. Our Team Leaders play a critical role in maintaining service and cost focused outcomes that deliver in the areas of Timeliness,...
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Claims Consultant Settlements
2 weeks ago
North Lakes, Australia Auto & General Holdings Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** The...