Program Officer

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

**About the Role**

Are you passionate about community safety and developing high-quality operational training?
CFA's Operational Response and Coordination (ORC) team is seeking a motivated Program Officer, Fire Medical Response, to support and enhance our Fire Medical Response (FMR) Program.

As part of a dynamic team of public safety professionals, you'll play a key role in designing and developing engaging training content that meets legislative, policy and compliance standards. You'll work closely with CFA's Operational Doctrine and Training Department and liaise with key stakeholders, including Ambulance Victoria to ensure materials are accurate, relevant and effective.

Key Responsibilities
- Develop and deliver operational training content, with a focus on Fire Medical Response.
- Facilitate workshops and collaborate with internal and external stakeholders.
- Analyse research and data to inform best practice and support risk identification.
- Manage program plans, budgets, timelines and ensure appropriate governance and continuous improvement.
- Prepare reports, briefing papers and other documentation as needed.

Key attributes
- A creative thinker with a collaborative approach and strong stakeholder engagement skills.
- Experienced in content development for diverse audiences.
- Hold a strong grasp of compliance requirements and contemporary training methodologies.
- Project management experience
- RTO compliance knowledge
- Training course coordination and administration

Be part of a team that directly supports CFA's vital service delivery and helps build the capacity of our members across Victoria.

**About You**
- Tertiary degree in relevant field and/or Certificate IV in Training and Assessment (TAE40116).
- Demonstrated ability to maintain effective relationships to liaise, consult, influence and facilitate effectively with diverse groups to obtain effective cooperation and contribution from stakeholders.
- Highly developed analytical, conceptual, and written communication skills.
- Proven experience developing training and policy materials.
- Proven experience in contributing to complex projects.

**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

**CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.**

**Applications close: 11:59pm 14**th** June 2026