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Business Analys

2 weeks ago


Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Coles Financial Services is building the future of financial services for Australians. Our team is proactive, passionate and future-focused. And we’re backed by some of the industry’s biggest names. Together, we provide leading insurance, credit card and lending solutions for our customers

**About the role**:
As a Business Analyst in our Product Team your key responsibility will be to support the product strategy and delivery through the gathering of requirements, creation of user stories and business processes for various transactions acquiring and payments services initiatives.

You’ll also:

- Facilitate, deliver and define requirements, process improvements, and customer journeys to ensure successful delivery of initiatives and projects
- Work in and support agile crews for successful delivery of payments initiatives
- Work closely with and support Fintec teams in reviewing and tracking deliverables
- Support the development of roadmaps and migration plans to move to common processes and systems.
- Design and implement change management activities to support implementations.
- Be a primary communicator and link between stakeholders and team

**About you and your skills**:
You’ll be an experience Business Analyst with a high degree of expertise in analysing complex problems.

You’ll also need:

- Demonstrated knowledge or experience of transaction acquiring and payment services
- Excellent stakeholder management skills with experience in managing a broad range of stakeholders
- Excellent verbal and written communication skills
- Ability to deliver in a fast-paced, output focused environment

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

**Safer together**:
Job ID: 70979

Employment Type: Full time

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