Automotive Service Advisor

**Service Advisor | The Car Place - Midas Tyre & Auto Service**

Midas Tyre & Auto Service Labrador is apart of The Car Place Group on the Northern end of the Gold Coast and is rapidly growing. We offer customers servicing, diagnostic, repairs, wheels and tyres plus more. The role will see you provided an opportunity to work with the Midas team aswell as the other departments with The Car Place as our Experienced Service Advisor

**As a Service Advisor, your responsibilities will include**:

- Welcoming and assisting customers in the service department while keeping them updated on the status of their vehicles.
- Explaining service options and processes with enthusiasm and clarity.
- Collaborating with colleagues to efficiently schedule and complete necessary repairs.
- Ordering parts as needed to ensure smooth repairs.
- Updating the customer database and completing all relevant paperwork accurately.
- Adhering to manufacturer and dealership warranty policies to maintain high standards.
- Preparing Repair Orders and Job Sheets to facilitate prompt invoicing for customer requests.
- Prior experience as a Service Advisor will be highly valued.
- The ability to thrive in a fast-paced environment both collaboratively and independently.
- Exceptional organisational and time management skills to juggle multiple tasks.
- Strong computer literacy and communication skills to enhance customer interactions.

**Benefits**:

- Work Life Balance
- Monthly, Quartly and Annual Incentives/Bonuses
- Family and Friends Referral Program
- Internal Discounts
- Complimentary Coffee, Tea, and Hot Chocolate to energise your day
- Complimentary Soft Drink during the day aswell as occasional staff drinks after work.
- Engaging Team Activities and events to strengthen team morale
- Chance to make a difference through community support at both local and national levels
- Opportunity to attend events on behalf of The Car Place Brand.

Successful applicant will be provided with any additional training and professional development, you will be provided with a flexible working environment and many other benefits.

This is an opportunity for the right person/s to make into their own with a rewarding salary package, bonus opportunities, lifestyle perks and opportunity to be promoted within the business.

If this sounds like you, please apply

**Job Types**: Full-time, Permanent

Pay: $60,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

Supplementary Pay:

- Annual bonus
- Monthly bonus
- Quarterly bonus

**Experience**:

- Service advising: 2 years (preferred)

Licence/Certification:

- Manual Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person