Medical Receptionist

1 week ago


St Albans, Australia St Albans Medical Services Full time

St Albans Medical Services established since 1979.Our staff at St. Albans Medical Services work together as an energetic and integrated team to create a positive and supportive environment to provide the highest quality healthcare. Our practice is ideally located for those who live and work in St Albans and surrounding areas, such as Keilor, Deer Park, Sunshine, Taylors Lakes, Hillside and Cairnlea. We are close to public transport and there is ample parking for those who prefer to drive.

We are seeking an experienced medical receptionist who is well presented, professional and has a good attitude. It is essential that applicants are able to work well under pressure and are able to work well independently and within a team.

The successful applicant must possess the following attributes:

- Exceptional customer service skills
- Commitment to ethical behavior and conduct
- Excellent verbal and written communication skills
- Ability to empathies with patients
- Professional, dedicated, focused and reliable
- Well presented with a confident, friendly, caring personality
- Organised and self-motivated
- Team orientated and willing to work independently when required
- Strong computer skills
- Enjoy working in a fast-paced environment
- Show initiative
- Ability to multitask and prioritise

Previous experience is advantageous in this role, however, training will be provided

Duties include but are not limited to:

- Greeting patients
- Scheduling appointments
- Answering phones
- Supporting general practitioners, nursing staff and colleagues
- Processing Medicare, DVA, Third Party accounts
- Liaise with patients, their families, GPs/health professionals, external providers
- Open and closing office procedures

Desirable:

- Zedmed software experience
- Previous medical reception experience
- Previous experience in working in a General Practice

**Job Type**: Casual

**Salary**: $28.36 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- St Albans, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)


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