Medical Receptionist

Job Title: Medical Receptionist

Company: Cure n Care Physiotherapy

Location: 2 Finlay St Frankston, 3199.

**Job Type**: Casual (Expected hours: 24 hours per week)

About Us:
At Cure n Care Physiotherapy, we are dedicated to providing high-quality care to our patients in a supportive and professional environment. We are looking for an organized, friendly, and reliable Medical Receptionist to join our team and ensure the smooth operation of our clinic. This is a casual position..

Key Responsibilities:

- Greet and assist patients upon arrival, creating a welcoming environment.
- Manage bookings - Schedule patient appointments, follow up on cancellations, and coordinate treatment sessions.
- Medical letter writing - Draft and send medical letters, including referral letters, progress reports, and patient correspondence.
- Perform data entry - Accurately enter patient details and medical records into the clinic’s system.
- Answer phone calls and respond to patient inquiries about treatments, appointments, and clinic services.
- Handle patient payments and assist with billing and insurance inquiries.
- Maintain and organize patient records while ensuring confidentiality.
- Assist with general administrative tasks to support the clinical team.
- Ensure the front desk area is clean, organized, and professional.

**Requirements**:

- Excellent Communication Skills - Ability to communicate effectively with patients, staff, and external partners.
- Multicultural Adaptability - Comfortable working with patients from diverse cultural backgrounds and understanding their unique needs.
- Strong organizational skills with attention to detail.
- Previous experience as a medical receptionist or in a healthcare administrative role is preferred.
- Proficiency in medical software, data entry, and Microsoft Office (or equivalent).
- Ability to manage tasks efficiently in a fast-paced environment.
- Strong written communication skills for drafting medical letters.
- Positive, friendly attitude with a customer service focus.

Why Join Us?
- A supportive and friendly team environment.
- Opportunities for professional growth and development.
- Flexible hours with a casual work schedule.
- Be part of a clinic committed to improving the health and well-being of its patients.

If you’re looking for a flexible role in a healthcare setting and enjoy working with people, we’d love to hear from you

How to Apply:
**Job Type**: Casual

Work Authorisation:

- Australia (preferred)

Work Location: In person