Assistant Store Manager

1 week ago

Essendon North, Australia Authentics Factory Outlets Full time

Converse is the story of a sneaker that started on the court and moved to the stage and street. We’re a brand ready for change and that’s who we hire: the most malleable, the most innovative, and the most creative. Our clothes and sneakers have been worn by rebels, rockers, rappers, artists, thinkers, and individuals. So that’s why we hire individuals. So that we’re speaking the same language.
Without you, we’d just be collectors of our own stuff.

Business equals selling stuff. That’s the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business. Who see it as giving people the tools of self-expression and individuality.

**About us**

Authentic Factory Outlets is a market leader specialising in footwear and apparel. We continue to be the fashion leaders in street wear and leisure wear. We sell major brands including Converse, plus our kid’s specialty clothing from Converse and Jordan. Our work culture is characterised by our fun loving, outgoing, and dedicated staff that go the extra mile for our customers.

**Key Expectations**:
As our **Assistant Store Manager**, you'll lead and manage all in-store activities to achieve sales and profitability goals, as well as ensure long-term business growth in accordance with Converse's brand philosophies, policies and procedures. You'll maintain the operating budget through revenue generation and managing controllables in order to deliver a positive financial performance. You'll also ensure consistent implementation of operating standards, including product flow planning and completion, execution of markdowns, seasonal promotions and initiatives and merchandise presentation. This opportunity also involves providing relevant market information to our Regional Manager and consistent leadership to your staff. In addition, you'll recruit and hire top talent, provide ongoing coaching and counselling, implement development strategies, create succession plans, and effectively manage performance and corrective action processes.

**Essential skills / attributes**:

- 1+ years' retail experience at the management level
- Able to work a Tuesday to Saturday roster
- Natural strong leader and team player with strong influencing & coaching skills
- Be able to performance manage staff
- Strong selling techniques and experience delivering high-level customer service through storytelling
- Strong communication skills
- Knowledge of retail maths and KPI’s
- Understanding of footwear, apparel, accessories and visual merchandising to maximise sales
- Basic computer skills, including MS Word, Excel and Outlook experience
- Able to perform all store functions, including standing for extended periods, speaking clearly with employees and customers, climbing ladders to change displays, stocking and retrieving merchandise, unloading shipments and performing sale setups
- Experience in stock control procedures and inventory management

**What’s on offer?**

Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.

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