Village Administrator

4 days ago

Knoxfield, Australia Keyton Full-time
About Keyton With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. Our purpose is to create places where communities thrive
- not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities. Keyton Perks & Benefits
- Career development and growth opportunities
- Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave
- Training and working with a supportive and fun team
- Thrive as part of a strong team in an exceptional work environment
- Employer referral program
- Reward & Recognition Services
- Health & Wellbeing and Reward Program
- Exclusive access to Sonder wellbeing app
- Discounted health insurance, annual vaccinations and skin checks
- The opportunity to make a meaningful impact in the lives of our residents Your Day on A Page Are you passionate about creating welcoming, well-run environments where people feel truly at home? Join us as a Village Administrator on a permanent part-time basis, supporting our lovely community, Waterford Park. Nestled in a serene pocket of Knoxfield, Waterford Park is more than a retirement village
- it’s a vibrant, welcoming community where residents thrive. In this rewarding role, you’ll be the heart of our communities, supporting smooth day-to-day operations while fostering a warm, inclusive atmosphere for residents. Our village offers an active lifestyle supported by exceptional amenities: from the barbecue area and bowling green to the tennis court and hobby room, there’s always something to enjoy. You’ll help foster a calendar of engaging social events and maintain spaces where friendships flourish. As the Village Administrator, you’ll be the first point of contact for residents, guests, and contractors
- providing exceptional customer service and ensuring the day-to-day operations of the village are seamless. You’ll work closely with the Village Manager, supporting them across a range of administrative and operational tasks including
- Providing warm, professional customer service to residents, visitors, and contractors
- Assisting with reception duties and managing incoming enquiries
- Supporting the Village Manager and team with administrative tasks and daily operations
- Maintaining accurate data records and assisting with invoicing
- Coordinating contractor inductions and ensure EHS compliance
- Conducting resident welfare checks and follow up as needed
- Creating and distributing newsletters and community updates
- Helping organise and support community events and activities Shifts Preferred working days are:
- Tuesday: 8:30am to 4:30pm
- Thursday: 8:30am to 4:30pm About You For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.
- Administration and demonstrated customer service experience
- Demonstrated experience using Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
- Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community
- Exceptional interpersonal skills with a bubbly, approachable personality that helps build trust and rapport with residents, families, and team members
- Be highly organised and able to prioritise competing tasks
- Willingness to learn and professionally develop
- A professional, initiative-taking and can-do attitude. Ready to Join the Fun? If you're passionate about fostering a vibrant, well-run, and caring community for independent seniors, we’d love to hear from you Join our friendly team and be part of something truly meaningful. Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements. Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.