Customer Contact Centre Operator

1 week ago

Wivenhoe Pocket, Australia Enterprise & Training Company Limited Full time

Do you know someone who thrives on customer service, loves talking to people and would like to make a positive difference to individuals in their local community, all while being rewarded with more than just their pay?

If you do, then let family and friends know we are hiring **Customer Contact Centre Operators.** In this role they will be the first point of contact for ETC’s customers, assisting with general enquiries and scheduling appointments. The role will ensure our customers feel valued and supported by engaging with them, assessing their needs and providing superior customer service.

Be sure to tell them ETC take care of our people and offer training and professional development opportunities **PLUS** a huge range of staff benefits including salary packaging, paid birthday leave, a staff incentive program and more. **They get all this, while helping to make a difference in the lives of people in our community.**

**Who are we looking for?**

**Someone who thrives in a team environment **The person should have a positive can-do demeanor. As a natural communicator, they find it easy to engage and connect with people from all walks of life and they live and breathe exceptional customer service. They are impeccably organised and have a high level of digital literacy, with the ability to navigate multiple software platforms and pick up new programs with ease.

Please review the full Position Description for further details on the role.

**How to apply**

**If you know someone who meets the above criteria and they are interested in a rewarding career with a great company, we want to hear from them**

**Essential experience, qualifications and skills**:

- Exceptional communication skills and a high level of computer literacy
- A recent clear National Police Check
- A current Working With Children Check / QLD Blue Card
- Current Drivers Licence

**Applications Close**:
**More Information**:
Applications must be submitted through ETC’s recruitment portal to be considered for the role.

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