Overnight Bar

**About the Company**
**Oscars Group** is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986. Now one of Australia’s largest privately owned hospitality groups, Oscars boasts an ever-growing portfolio of 45+ assets across NSW, Queensland, and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, chartered vessels, and both commercial and residential developments.

**About the Venue**:
At **WestWaters** we are dedicated to creating a hospitality environment that brings our local community together with good food, drink and company. Putting people at the heart of everything we do. Values and attitude are key. Here at WestWaters we believe people are at the heart of everything we do and as such are committed to training, developing and retaining our team.

Located along the banks of Lake Caroline in Caroline Springs, this multi-faceted hospitality complex includes a Saige Bistro, Ruck & Rover Sports Bar, Miss Caroline Bar, over 600 m2 of event spaces, an extensive gaming room in Victoria’s top 15 and Mercure Caroline Springs. WestWaters is both an employer of choice and the destination for entertainment, celebration and catching up in Melbourne’s west.

**About the Role**:
**Responsibilities**:

- Provide leadership and guidance to the front-of-house team, including bar and gaming attendants
- Enforce company policies, ensuring a safe and responsible gaming environment in compliance with regulations
- Machine clearance and refloating the CRT and ATM
- Foster a customer-centric culture, addressing and resolving customer concerns to deliver exceptional service and memorable experiences
- Oversee the day-to-day operations of the pub, including opening and closing procedures
- Ensure that all guests receive prompt, friendly, and attentive service.

**About you**:

- RSA & RSG required
- Previous experience in a supervisory role within the hospitality industry is preferred
- Strong knowledge of gaming regulations and compliance requirements
- 1 years’ experience as bar and gaming attendant; TAB & KENO experience highly regarded
- Effective communication and problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail, especially in regards to high volume cash handling
- Police check required for this role

**Benefits**:

- Access to hotel discounts
- Internal and external training and development opportunities including an online training platform
- Career development opportunities within Oscars Group across 40 amazing venues
- Employee Assistance Program
- Mentoring from a strong team of hospitality professionals
- Reward and recognition programs

Pay: $37.35 - $44.82 per hour

**Experience**:

- Gaming Supervisor: 1 year (preferred)
- Leadership: 1 year (preferred)

Licence/Certification:

- RCG (preferred)
- RSA (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person