Service Department Manager

4 days ago

Cheltenham, Australia Commercial Motor Vehicles Pty Ltd. Full time

Who is CMI Toyota?
CMI Toyota has been operating since 1963 and is one of the most highly recognised, top performing dealerships in Australia. As South Australia’s number one Toyota dealer, we pride ourselves on our commitment to an exceptional customer experience whilst providing our team with an excellent working environment and enviable culture. CMI Toyota is a subsidiary of the CMV Group of companies, a proudly South Australian family-owned business for over 90 years employing over 2000 employees and representing some of the best automotive brands in the world.
At CMV Group, we firmly believe that our people are our greatest asset. We foster a workplace culture built on safety, mutual respect, and shared success. Our team members enjoy a rewarding employee experience, with access to ongoing professional development, and a supportive environment that encourages growth and celebrates achievements. Whether you’re just starting out or looking to take the next step in your career, CMV Group offers a place where you can truly thrive - professionally and personally.
Your new role
This is your opportunity to take the wheel of one of Adelaide’s most vibrant service departments. Following an internal promotion, CMI Toyota Portside is seeking an experienced and dynamic Service Manager to lead our talented team, drive operational excellence, and deliver the exceptional customer experience we’re known for.
As part of the CMV Group, a proudly South Australian family owned business for over 90 years, you’ll enjoy the stability of a trusted brand, the support of a collaborative leadership team, and the satisfaction of making a real impact every day.
What you’ll be doing
**In this pivotal role, you will**:

- Oversee the daily operations of a busy, high-performing service department
- Boost workshop productivity and efficiency through innovation and forward thinking
- Lead, mentor, and inspire your team with a values-based approach
- Ensure every customer leaves with a positive, memorable experience
- Monitor and report on key service metrics to drive continuous improvement
- Champion safety and uphold the highest WHS standards

About you
You’re a confident, hands-on leader who thrives in a fast-paced environment and knows how to bring out the best in people. You’ll bring:

- Proven experience in automotive service operations
- A leadership style grounded in integrity, respect, and collaboration
- Strong communication, relationship building, and organisational skills
- The ability to engage effectively with senior leadership during challenging periods
- Excellent time management and problem solving skills
- A current driver’s licence (essential)

What’s in it for you?
If the prospect of working in a close-knit team with a strong company culture under one of SA’s most respected brands is not enough for you, additional benefits of the role include:

- Generous salary and commission structure
- An opportunity to use your skills and expertise to shape our service department
- Legendary annual company galas, family picnics, and Christmas hampers
- A diverse organisation offering development and internal promotion
- Extensive Employee Assistance Program to support you at every stage of life
- Industry-leading employee initiatives covering financial, mental, and physical wellbeing

How to apply

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