Crewing Officer

Permanent 7-day shift work opportunity based in Collingwood
- Exciting opportunity to work with a hard-working and highly skilled team
- Access to a range of employee benefits, including our world-class staff travel program

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

The Opportunity

Jetstar’s Operations Delivery team are nothing less than the nerve centre of our airline. All of our team members within our Operations Delivery team play a critical role in managing the logistics compliance and safety relating to daily movements of our aircraft, team members and passengers.

As the Crewing Officer you will maintain the integrity of Jetstar’s “Day of Operations” flying program by ensuring Jetstar complies with regulatory, company, and industrial requirements for all tech & cabin crew. Reporting to the Manager Crewing Operations & Planning, you will work as part of an energetic and experienced team to ensure all flights are crewed on a daily basis in compliance with the requirements of the Company Operations Manuals and applicable CASA legislation.

Key responsibilities include:

- Ensure all flights have the sufficient crew complement in response to changes in crew availability and daily operational schedule variations
- Ensure all rosters and allocated duties / changes comply with rostering limitations and all applicable CASA legislation
- Monitor the day-to-day Operations and ensure all Crew Movements are maintained in accordance with CASA and Company requirements to optimise the Daily Operational Integrity
- Liaise with the Training team to ensure all Flight crew training requirements are achieved
- Ensure all crew are notified of any changes to their published roster in a timely manner
- Manage accommodation and transportation for crew movements
- Ensure all reports and support functions are actioned as per company and departmental policy
- Ensure all Government and Airport Departments (i.e. Immigration, Customs and Handling Agents) nationally and internationally are kept up to date with all relevant documentation
- Ensure all crew that are travelling as a passenger are booked and ticketed on their respective flights
- Maintain a working relationship with Crew Planning Department and all Regional Base Managers
- Maintain Crew Schedule Integrity

To be successful in this role, you will demonstrate the following skills and experience:

- Experience/knowledge of airline, transport or logistic operations (preferred but not mandatory).
- Experience working in a busy team based, operationally focused environment.
- Demonstrate a level of proficiency in MS Office and excel packages
- Working knowledge of the Sabre Rocade system preferred but not essential
- Have the ability to work on a 24-hour rotating shift roster
- Customer focussed - able to manage people - interpersonal skills
- Innovative with the ability to manage change within the Company's growth
- Ability to use own initiative and experience to achieve and maintain maximum efficiency and productivity.
- Excellent time management skills and verbal and written communication skills

To achieve success in this role, you will be a natural team player, with great organisational skills and an ability to work under pressure and meet deadlines. You will have strong interpersonal, diplomacy and computer skills and have the confidence to effectively negotiate positive outcomes.

What’s in it for you
- Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
- Access to a range of salary packaging and leave benefits.
- As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
- Structured programs and resources to support your health and wellbeing and development.
- Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and