Pssa Casual

**About the role**:
Key Responsibilities:

- Assist patients with meal ordering, deliver meals and beverages, and help with patient movements and transfers under clinical staff direction.
- Manage service requests via handheld devices, ensure effective communication with the Help Desk, and coordinate with various hospital services for an integrated approach.
- Maintain cleanliness and tidiness in clinical areas, manage linen, and support with spot cleaning and general upkeep of the environment.
- Ensure cleanliness and proper functioning of patient equipment, report faults, and follow infection control guidelines.
- Adhere to health and safety policies, participate in Zero Harm initiatives, and ensure patient confidentiality and service quality.

**About you**:

- Strong verbal and written communication skills to interact with patients, families, and clinical staff clearly and empathetically.
- Previous experience in a healthcare environment or similar role is preferred, with a basic understanding of patient care procedures and safety protocols.
- Ability to manage tasks flexibly, prioritise responsibilities, and handle multiple duties efficiently within a dynamic clinical setting.
- Competency in following hygiene regulations, maintaining cleanliness, and ensuring the proper handling of equipment and patient care materials.
- Willingness to adapt to changing work requirements, a positive attitude towards teamwork, and proactive participation in improving service delivery and safety standards.

**Why work for us?**

Working for the Downer Group, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Opportunities for training and development to support your career.
- Internal career opportunities across the Downer Group business.
- Highly competitive employee exclusive discounts and benefits scheme.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.