Information Management System Support L5

Information Management System Support

Level 5

$105,013 - $113,141 (plus superannuation)

ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote

Australia’s vital interests through the provision of intelligence services as directed by the Australian

Government. Its work can involve collecting intelligence relating to national security, international

relations and economic issues. It also contributes to Australia’s coordinated national efforts against

terrorism, proliferation of weapons of mass destruction, and trans-national issues such as people

smuggling.

ASIS employs people in a wide range of roles, including technologists. These roles require dynamic team

players who enjoy working with stakeholders, team members and individually on projects. ASIS is looking

for people who will be able to meet tight deadlines and work to support ASIS priorities. Sucessful

communication skills; and, strong stakeholder engagement and influencing skills. Relevant tertiary

qualifications and demonstrable experience will be highly regarded.

ASIS is a diverse and inclusive workplace, where our people are empowered through authenticity and a

sense of belonging to achieve their potential and contribute to a shared purpose and mission. We seek

peoples, women, people with a disability, neurodiverse, people from culturally and linguistically diverse

backgrounds and those who identify as LGBTIQA+.

We offer a competitive salary package including 22 days annual leave, shutdown between Christmas

and New Years Day, 15.4% employer superannuation contribution, access to flex time (up to Level 6

only) and generous paid parental leave. Full and part time positions as well as flexible work hours can

be negotiated.

All positions are office-based and located in Canberra. This role requires the successful applicant to

obtain and maintain a Security Clearance.

Role: Information Management System Support (Level 5)

The Knowledge and Information Management section is responsible for the management of ASIS’s

information, including its records (digital and physical) and knowledge holdings.

We are looking for someone who has necessary skills to support the coordination and delivary of various

programs and projects, and contribute to the development, implementation and management of

electronic records and information within ASIS business systems.

You will be required to exercise sound judgement to provide technical, professional and/or policy advice

to how records and information is managed within the Service’s EDRMS and related business systems.

Key Responsibilities and Tasks

The following is an overview of key responsibilities and tasks:
Undertake upgrades/patch fixes with the team or relevant IT resources.

Support engagement with business area to understand high-level business processes to

ensure appropriate mapping to the EDRMS.

Contribute to the development and implementation of enhancements to the EDRMS and

official business systems; Assist and conduct with data integrity and system auditing.

Work with relevant IT sections to troubleshoot or resolve technical issues.

Core Skills

The following is an overview of skills required to succeed in the role:
Demonstrated experience using records and information management systems and the ability

transferrable skills;
An understanding of records and information management systems technical capability,

system components or the ability to acquire the knowledge.

Demonstrated or ability to quickly acquire, knowledge of relevant legislation, policies, and

Demonstrate experience in undertaking or coordinating system upgrades and maintenance.

Demonstrated customer service experience;
Effective written and verbal communication skills; and

Proven ability to successfully manage and deliver outcomes/projects.

Education, qualification and experience requirements
The following education, qualifications and/or experience will be highly regarded:
Qualifications in system administration and maintenance and/or a reasonable level of

equivalent experience in a similar role is desirable.

Formal qualifications in a records or information management discipline and/or at least 3

years’ experience in records and information management or equivalent experience in a

similar role is desirable;
We are dedicated to building a diverse and inclusive workforce, so if you are excited about this role but

your past experience doesn’t align perfectly, we encourage you to apply.

Selection Criteria

position.

Supports Strategic Direction

Supports shared purpose and direction;
Thinks strategically;
Harnesses information and opportunities; and

Shows judgment, intelligence and common sense.

Achieves Results
Identifies and uses resources wisely;
Applies and builds professional expertise;
Responds positively to change; and

Takes responsibility for managing work projects to achieve results.

Supports Productive Working Relationships
Nurtures in