Concrete Dispatcher

**Overview**:

- S&W Ready Mix Concrete is a wholly owned subsidiary of Titan America LLC. Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society.Success begins with hiring the right people to partner with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years.

S&W Ready Mix is currently recruiting for a **Dispatcher** based at the Castle Hayne NC Location. The primary responsibility of this position is to facilitate the highest level of customer satisfaction of the dispatch office including order taking, scheduling of drivers and deliveries, delivery efficiency and inter-department communication.**Responsibilities**:
**Job Responsibilities Include**:Transportation Logistics- Dispatches orders clearly and accurately and provides sufficient directions.
- Provides exemplary service and clear communication to external customers and internal employees.
- Responsible for scheduling, order taking, dispatching and customer relations.
- Communicates with other departments in order to optimize the use of personnel and equipment.
- Assists with repairs and maintenance of dispatching communication equipment.
- Communicate with management and Accounts Receivable to establish current status of specific customer accounts.
- All other duties as assigned.

**Qualifications**:
**Job Requirements**:

- High School education or equivalent required; college degree preferred.
- At least 1 year of like work experience required; 3-5 years preferred.
- Strong oral and written communication skills
- Ability to effectively present information and respond to questions from groups and supervisors, customers, and the general public when necessary.
- Ability to define complex problems, collect data, establish facts, draw valid conclusions and make split-second decisions in a high pressure environment.
- Excellent PC skills required; previous exp with Command Alkon and Track It GPS systems a plus.
- Ability to read, analyze, and interpret professional journals and financial reports.
- Titan America LLC offers a competitive salary and comprehensive benefits package (medical, dental, vision, life, matching 401K, paid vacation and holidays).- Titan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.- EOE/AA-M/F/H/V