Gaming Host

**About the position**
Our Gaming team play a critical role to the ongoing success of our Club operations. Wests are seeking a Gaming Host to join their Cardiff club operations team on a permanent Full-Time basis. As well as performing the inherent responsibilities of a gaming host/supervisor this position will also involve acting as a relief Duty Manager when needed (Training provided). Wests Gaming and Beverage operations provide quality service to our members and guests. Key responsibilities include:

- Provide friendly customer service
- Gaming machine service
- Drink orders and delivery to machines
- Reset and payout jackpot wins
- Operation of Tab and Keno terminals
- Cleaning of work station and equipment
- Operation of tills and cash handling
- Collect glasses from the floor and return to bar areas for cleaning
- Assist the Duty Management team to coordinating shifts
- Provide training and mentoring to develop team members
- Promote a positive and supportive team culture
- Ensure compliance with the Registered Clubs Act, Liquor Act, ILGR Regulations and Gaming Machine Act

This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday. As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.
- Certifications required: RSA, RCG, Tab Basics_

Please be advised, this role requires a Criminal Check to be undertaken prior to starting the role.

**About you**
Bringing your passion for delivering high quality service, you enjoy offering a unique experience to enhance the overall entertainment experience for our members and guests. We’re excited to her from you if you have:

- Previous Gaming experience in a high volume gaming venue
- Previous leadership/management experience in a similar club environment is preferred
- An eye for detail, accuracy and compliance with NSW liquor and gaming legislation.
- Working nights and weekends fits with your work/life balance.
- Enjoy working in large teams.
- Excel in fast paced work environments.

**About us**
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference, and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
Being an employee of The Wests Group will give you access to the following perks and benefits:

- Paid Parental Leave (including 12 months of maintained superannuation)
- Flexible work options
- Wellbeing Leave
- First Nations Cultural Leave
- Above-award wages, paid overtime and penalty rates for weekends and public holidays
- Paid traineeships and leadership development courses
- Free meal and free coffee provided for managers while on shift
- $25 per month for an all-access Balance Collective membership (access to all clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well
- Discount accommodation rates at The Executive, The Gateway and The Anchorage Hotel & Spa
- 15% Discount at Reflections Holiday Parks
- Discounted nib Health Insurance
- 24/7 Employee Assistance Programs
- Free annual flu vaccinations