Accounts Administrator

Permanent, full-time role with a flexible approach to the way we work
- Join a high performing multi-disciplinary engineering consultancy
- Fun and inclusive company culture

**The Company**
Northrop Consulting Engineers is an employee owned, multi-discipline consultancy that has been established for over 45 years. We have an open management structure that embodies a diverse, inclusive and flexible workforce for all our employees.

We currently employ staff across nine offices in NSW, ACT, QLD, and VIC. We are essentially a people business that grows by creating opportunities for our people to help build the business and their career. When you join Northrop, you join a company that will support you to excel both professionally and personally.
***About the role**:
The Project Accounts & AR Officer is a vital role within the Finance Operations team, responsible for ensuring the smooth and efficient operation of the function. This involves a diverse range of tasks, encompassing proactive debt collection, client service, and project accounts. By providing timely and accurate support, this role contributes to the overall financial health and operational efficiency of the organisation.

This role can be based in either of our Central Coast, Newcastle or Sydney offices, in a hybrid capacity.

**Day to day responsibilities include**:

- Set up and maintenance of project records in accordance with contract requirements
- Update and maintain WIP spreadsheet to facilitate Project Teams in accurate forecasting
- Prepare and issue a high volume of monthly progress claims, including liaising with clients and coordinating with Project Teams to ensure compliance with contract requirements
- Support the Accounts Receivable Officer to manage a complex, business-wide ledger, coordinating collection efforts for debts under 60 days, through targeted outbound calls, and personalized communication in alignment with the agreed collections schedule
- Regularly identify and report issues requiring the attention of the Accounts Receivable Officer to effectively escalate challenges hindering resolution of collections issues
- Build strong relationships with clients through proactive communication, a friendly and professional demeanour, and effective rapport-building to acquire information, ensure payment commitments are met and maintain client satisfaction and confidence
- Assist with collections by resolving client requests and queries, and conducting investigations and reconciliations on project accounts
- Month-End close processes, ensuring project financials are correct and align with forecasted amounts
- Support Project Teams in managing and understanding the financial performance of their projects
- Contribute to the continuous development and improvement of Project Accounts processes

**The talent you’ll bring**:

- Intermediate to Advanced Excel skills (e.g. proficient with pivot tables, VLOOKUP, IF functions, basic macros, conditional formatting)
- Strong problem solving and analytical skills with a proven ability to trouble-shoot
- Highly organised with time management skills and the ability to multi-task
- Process driven with a high level of attention to detail and accurate data entry skills
- Highly effective interpersonal skills and a demonstrated ability to communicate with team members, stakeholders and clients. Comfortable and confident to pick up the phone.
- Work effectively to meet deadlines, both independently and as part of a close team
- Excellent verbal and written communication skills
- Demonstrate professionalism and objectivity in all work matters
- Maintains discretion and confidentiality
- Construction industry experience or experience in a similar role is highly desirable

**What does Working at Northrop look like?**
At Northrop we are proud of our family feel and collaborative working environment. We are a people business and by joining Northrop you’ll be able to build and foster meaningful relationships with your colleagues, clients, and the community. Northrop believes that our employees are fundamental to the culture and success of the company.

Our people enjoy working for us because we offer a challenging, diverse but rewarding work environment. We believe in developing our people by offering mentoring, coaching, and supporting your journey to realise potential. You’ll be empowered to learn and develop to find your area of passion. At Northrop we understand that the key to success is our people. Together we are creating a workplace that offers career development, employee benefits and values an inclusive culture.

We are also proud to have signed Australian Engineers Declare a Climate and Biodiversity Emergency declaration, giving you the opportunity to respond to the challenge. Northrop is committed to embedding climate action into our projects and all aspects of our operations
***Benefits**:

- We practice flexible hybrid working and are open to discussions about what that means for you
- Benchmark