Mental Health Operations Manager

**Date**:24 Jul 2025

**Location**: 50 Flemington Rd, AU

**Company**:theroyalch

**The Hospital**:
The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

**Mental Health Operations Manager Fixed term 0.4 EFT for 12 months**

The RCH Mental Health service is the Infant Child and Youth Mental Health Service for the western metro region and is spread across the RCH hospital and community campuses. The role will oversee operations for the service and suppoirt the manager in the ongoing role for a fixed term. The role requires a highly motivated person who has experience in managing operations of a large mental health service and take on responsibilitirs to help the wervice complete an inportant transformation process including the initiation of several new initiatives. The role will cover operatioins across the hospital and community campuses and will be based at the RCH Hospital campus.
- Parkville, Melbourne location
- Work for Australia’s leading Children’s Hospital
- Friendly and dynamic team
- Pro-active and supportive leadership

**About the Role**
This is a fixed term position at 30.4 hours per fortnight within the Mental Health Department, based at the RCH campus. The position is for 12 months.

**You will be responsible for**:
The operational management of the mental health service including providing operational oversight supervision to the team and site coordinators across the hospital and community arms of the service, the senior administrative team leader, discipline seniors, the family violence advisor, consumer and carer consultants. You will also manage the budget of the mental health service.

**What you’ll achieve**:
The Operations Manager leads clinical operations of the Mental Health department as agreed with the Director including specified responsibilities for elements of strategic, clinical, operational, professional and stakeholder governance (including risk management). This involves ensuring effective departmental performance and quality service delivery with the resources available (human resources, financial, research and other supports) to align with the RCH Strategic Plan, in order to build and maintain a robust, flexible and sustainable mental health service that delivers high quality care for infants, children, adolescents and their families.

**Your skills and experience**:
**Essential**
- Considerable Experience in managing mental health teams and services
- Extensive experience in working in the mental health sector and sound knowledge of the relevant operational processes including the deliverable such as the DoH KPIs. and legislation pertaining to Mental Health.
- Excellent operational skills and a commitment to maintaining professional standards in the area
- Leadership experience in a major Australian public teaching hospital or mental health service, preferably at operational manager level
- Demonstrated successful leadership and supervision of clinical and administrative team leaders
- Extensive Human resource and people-management experience including recruitment, training and performance management
- Considerable experience in strategic financial planning, budget modelling, monitoring and reporting within a health context

**Desirable**
- Prior experience of acting in the role of the Mental Health Operations Manager

If this sounds like you, click here to view the position description.

**About RCH Mental Health Program**
RCH Mental Health is a Level 5 tertiary Infant, Child and Family Area Mental Health and Wellbeing Service and comprises community and hospital-based services. This includes an Intake and Assessment Team based at Parkville and three multidisciplinary community-based teams located at Travancore, St Albans and Hoppers Crossing. The Community teams are led by a partnership between a Team Coordinator and a Consultant Psychiatrist, with the Team Coordinator responsible for the operational functioning of the team, and