**Who are we?**

Icon Visual Marketing is a multi-disciplinary marketing agency based in Southwest Sydney with a focus on delivering business, marketing and creative solutions that solve complex B2B and B2C business problems. Our breadth of experience across multiple industries and markets gives us knowledge and insight to understand our clients’ businesses from every angle.

**Is this role for you?**

The IT Manager will take responsibility for all aspects of IT, ensuring they are operational (internal and external facing systems and hardware). They will be a highly collaborative, and approachable member of the team, who is the first point of call for all technical queries.

To be successful in this role, the IT Manager will be focused on continuous improvement and quality frameworks and will report directly to the Managing Director.

**What can we offer?**
- Flexible work arrangements
- Onsite parking
- Weekly all staff team breakfast
- Fortnightly pay
- Generous professional development opportunities
- Monthly Wellness Leave half days

**Key Role and Responsibilities**
- Manage IT assets, ensuring all staff equipment is catalogued and tracked
- Plan for future business IT needs, including workstation maintenance and upgrades
- Act as the primary point of contact for internal support requests and resolve directly or through appropriate escalation channels
- Manage IT systems and hardware (including through vendors) to ensure reliability, performance and that they meet the business requirements
- Systems may include;
- On premise hardware, network, servers
- Cloud storage solutions
- Telecommunications
- CCTV and Access control
- Website hosting
- Provide workable technical solutions to IT requirements, and price these IT solutions accordingly
- Computer software installation/security/update and user trouble shooting

**To be successful in this role**:
Specific knowledge and experience required to successfully achieve the objectives of the position:

- 2+ years’ experience working with IT/Web environment, preferably with O365 / Mimecast / LAMP stack
- Tertiary qualification in IT/web development
- Strong project management experience
- Great ability to communicate with non-technical clients on web and digital issues
- Strong agile mindset
- Experience working across and managing multiple projects simultaneously
- Relationship and teamwork focus
- Flexible, adaptable, helpful approach
- Welcoming of changes and feedback
- Service-driven mentality
- ‘Do what it takes’ attitude
- Desire to reflect and improve
- Drive for superior design and technical excellence

**Prerequisites for Employment**
- Eligibility to work in Australia
- Suitable Proof of Identity based on a 100-point identity check. Original documents must be sighted.
- A current Driver’s Licence