Mobile Phone Repair Technician

4 hours ago

Maitland, Australia Phone Champ Full time

Are you passionate about phones and technology? Do you enjoy helping customers and solving problems? Are you good with people and have an easy to get along with personality? If you answered yes to these questions, then we have an exciting opportunity for you

We are looking for a Phone Repair Technician to work between both our Huntlee and Raymond Terrace stores as a full time position who must have access to reliable travel. The casual position would suit a local student ideally for evening and weekend work - they won't need to commute between stores.

To be successful in this role, you will need:

- A friendly, professional, and customer-oriented attitude
- Strong communication, sales, and problem-solving skills
- The ability to work independently and as part of a team
- The ability to multitask and prioritize tasks in a fast-paced environment
- The willingness to learn new skills and technologies
- The availability to work flexible hours, including weekends and holidays
- A strong attention to detail
- To be presentable and have a great smile

As a Phone Repair Technician, you will:

- Diagnose, repair and test phones, tablets and other devices
- Provide estimates and quotes for repairs and services
- Explain technical issues and solutions to customers in a clear and understandable manner
- Handle customer inquiries, complaints, and feedback
- Promote and sell our products, services, and accessories
- Process payments and transactions
- Manage inventory, ordering, and stocking of supplies and equipment
- Monitor store performance and compliance with company guidelines

About Phone Champ:
At Phone Champ, we want to be different from your average Phone Shop. We want to be the go-to hub for electronics repair/advice/accessories in the greater local area. To do this, we put a big focus on our customer service. We want to build relationships with our customers. This means we get tons of referrals and all 5 star reviews so far.

What we a really looking for:
More important than anything, we are looking for a personality that we can trust to reflect this business. We have worked really hard to create our great reputation within our community and we want someone who can further this. We want someone who is genuinely interested in our industry, is technologically savvy but also personable and is interested in being a part of our business as we continue to expand and grow. Repair experience is a plus but is not required. All of our staff go through a thorough repair training process. We can teach repairs But not personality.

**Job Types**: Full-time, Casual

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Day shift

Supplementary Pay:

- Bonus

Application Question(s):

- What kind of Phone do you have and why? Or, if you could have any phone, what phone WOULD you have and why? (This isn't a loaded question, we don't care if your an iPhone or Android user haha, we just want to see if you have a genuine interest in the industry)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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