Retail Sales Assistant

6 days ago

Shellharbour, Australia Edwards Mowers Full time

**Typical duties include**:

- Greeting and serving customers as they enter the store.
- Advising and assisting customers.
- Handling complaints or forwarding serious issues to the manager on duty.
- Conducting customer transactions.
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Retail sales associate job description

Retail sales associate requirements:

- Basic understanding of sales principles and customer service practices
- Proficient in verbal and written English language
- Knowledge of customer and market dynamics and requirements
- Solid communication and interpersonal skills
- Ability to read, write, and effectively communicate with customers, peers, and management
- Telephone etiquette
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative independent of direct supervision
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Must be able to work in a fast-paced environment
- Customer service focus
- Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
- Available to work a variety of hours, which may include early mornings, evenings, weekends
- Previous retail experience or similar experience on the sales floor a plus

*

Retail Sales Associate skills & proficiencies:

- Excellent Customer Service
- Organization
- Sales
- Merchandising
- Product Knowledge
- Basic Math
- Dependability
- Attention to Detail
- Time Management
- Team Player
- Written and Verbal Communication
- Interpersonal Skills
- Problem Solving
- Information Technology
- Visual merchandising
- Operations
- Ordering
- Payroll
- Product Rotation
- Product Sourcing
- Purchasing
- Receiving
- Shipping
- Marketing
- Trend Awareness
- Multi-tasking

**Job Type**: Casual

**Salary**: $22.00 - $27.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus
- Christmas bonus
- Overtime pay
- Performance bonus

COVID-19 considerations:
All customers are required to check via the QR code check in. Wear a mask in store and we practice social distancing.

**Experience**:

- Point of Sale (POS) software: 3 years (preferred)
- Customer service: 3 years (preferred)

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