Customer Service Officer

1 week ago

Hobart, Australia genU Full time

Location: Hobart
- Brand: Matchworks
- Date Posted: 7 Oct 2025

**Location**: Nipaluna - Hobart
**Salary**: $55,714 - $62,021 + Superannuation + NFP salary packaging benefits
**Employment status**: Full Time Permanent - Hybrid/ Part time/Job Share available

**Hey you**

We are looking for supportive and outgoing Customer Service Officer to be the friendly face and first point of contact for MatchWorks, supporting participants and keeping things running smoothly behind the scenes.

At Matchworks, we support you for all of your employment and recruitment needs as a leading provider of job seeker and disability employment services.

We're open to **flexible hours, part-time, or job share** arrangements - because great people thrive in different ways.

**What you’ll do**

As an Customer Service Officer in our team you’ll:

- Support participants with information, appointments, and access to tools to help them job search.
- Create a friendly, welcoming and warm experience for participants and visitors.
- Handle admin essentials - data entry, filing, scheduling, and keeping systems up to date.

Work closely with your team to share ideas, improve processes, and celebrate wins together.

**What you’ll bring**
- Strong people skills - you’re approachable, positive, and calm even on busy days.
- Great multitasking skills and an ability to juggle admin, calls, and face-to-face support with ease.
- A team player attitude as someone who genuinely enjoys supporting colleagues and participants.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate - but don’t worry, we’ll help guide you through this.)

**Why you’ll love working with Matchworks at genU**

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

**You’ll also get**
- **University Study Discount**:

- Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- **Salary packaging** - up to $15,900 tax-free plus meal/entertainment benefits
- **Purchased leave options** - the ability to buy additional annual leave to support work-life balance and flexibility.
- **Extra leave**- 13 days of personal leave and 10 wellbeing days per year.
- **Flexibility**:

- full time, part time, or job share plus hybrid working
- **Discounts** - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- **Wellbeing support**:

- 24/7 access to a holistic employee assistance program
- **Referral bonus**:

- bring great people with you and be rewarded

You can view the full position description on the genU careers page HERE. (Only from our careers page.)

  • Customer Service Officer

    2 weeks ago

    Hobart, Australia Adbri Masonry Full time

    We're looking for a friendly, adaptable go-getter to join our all-star customer service team as a Customer Service Officer **The role** Are you passionate about delivering amazing customer service experiences? Do you love working in a fast-paced environment that keeps you on your toes? If so, we want to hear from you! We're looking for a friendly,...

  • Customer Service Officer

    22 hours ago

    Hobart, Australia Nepean Building and Infrastructure Full time

    **About Us** At NEPEAN we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical...

  • Customer Service Officer

    3 days ago

    Hobart, Australia AMA Group Non-Drive Full time

    Hobart location. Great team culture - Join a large team with a family feel for the long term. - Permanent position. Monday to Friday - get your weekends back! At Wells Bodyworks & Towing we are a busy workshop conveniently located in central Hobart. We complete a variety of light and heavy repairs. Our skilled and enthusiastic team of 28 are driven to...

  • Finance and Customer Service Officer

    1 week ago

    Hobart, Australia HAYS Full time

    Local Government body in need of a finance and customer service officer for 6 month temp role **Your new company** My client is a vibrant local government organization committed to enhancing the quality of life for our residents. Located in the picturesque region of Tasmania, we pride ourselves on fostering a collaborative and supportive work...

  • Retail Customer Service Officer

    2 weeks ago

    Hobart, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Hobart, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    3 days ago

    Hobart, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • APS3 Customer Service Officer

    1 week ago

    Hobart, Tasmania, Australia Hudson Full time $60,000 - $80,000 per year

    We are looking for APS3 Customer Service Officer to work with one of our clients in the Federal Government Space Location: Hobart, TAS (fully on-site)Anticipated hours: 38/hr per week Anticipated duration: ASAP start until June 2026Classification: APS Level 3Security Clearance: Baseline (or ability to obtain)Citizenship: Australian citizens only About the...

  • Admin and Customer Service Officer

    2 weeks ago

    Hobart, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • EOI - Customer Service Officer (4200.01)

    4 days ago

    Hobart, Tasmania, Australia Hobart City Council Full time $62,713 - $73,752 per year

    Internal Expression of Interest (EOI)Applications Close:  11:59 pm Sunday 9 November 2025Group and Team: City Welcome Group, Customer Service TeamLocation: Council CentreEmployment status: Permanent, Part-time 0.5 FTE, 2 Positions Available. Classification: Municipal Officer Level 1Agreement: Hobart City Council Enterprise Agreement 2024 Salary range:...