
Carpet, Flooring
1 week ago
**Carpet, Flooring & Window Furnishing Sales Consultant**
**About us**
Established in 1977, we are proud to be part of Carpet Court, Australia's largest and leading flooring retailer. Located in Hoppers Crossing along the bustling Old Geelong Rd shopping strip, we specialise in a wide range of products, including Carpet, Hybrid, Timber, Laminate, Vinyl, Rugs, and Window Furnishings.
We are excited to offer a fantastic opportunity for an experienced and motivated full-time Sales Consultant to join our Carpet, Flooring, and Window Furnishings team
**About the role**
As a Sales Consultant, you will be responsible for delivering exceptional customer service, assisting clients in selecting and purchasing products, and achieving sales targets. This role requires a strong knowledge of flooring and window furnishing materials, current trends, and installation processes, alongside excellent communication and sales abilities.
**Key responsibilities**
**1. Customer Consultation**:
- Understand customers' needs and preferences regarding product options.
**2. Product Knowledge**:
- Maintain up-to-date knowledge of products, including features, benefits, and installation requirements.
- Stay informed about industry trends, new products, and competitor offerings.
**3. Sales and Quoting**:
- Offer product recommendations based on customer needs, budget, and design preferences.
- Prepare detailed quotes, including product costs, installation fees, and any additional services.
- Negotiate pricing and terms to close sales while ensuring profitability.
**4. Order Processing**:
- Process customer orders accurately and efficiently.
- Coordinate with suppliers and vendors to ensure timely delivery of products.
- Follow up on order status and address any issues or delays.
**5. Customer Service**:
- Address customer inquiries, concerns, and complaints promptly and professionally.
- Provide after-sales support, and warranty claims.
**6. Sales Targets and Reporting**:
- Meet or exceed individual and team sales goals.
- Track sales performance and maintain accurate records of transactions and customer interactions.
**7. Showroom Maintenance**:
- Ensure the showroom is well-organized, clean, and displays products effectively.
- Update showroom displays with new products and promotional materials.
**8. Professional Development**:
- Participate in Carpet Court academy training programs to enhance product knowledge and sales skills.
- Attend industry events and trade shows to stay current with market trends.
**Applicant requirements**
- Positive, dynamic, and friendly customer service focused attitude.
- Excellent oral and written skills and solid basic maths skills.
- Punctual, well-presented and strong time management skills.
- Valid Driver’s Licence.
**Working conditions**
- Full-time position with availability for Saturday and Sunday shifts, as well as occasional out-of-hours retail work.
- May involve extended periods of standing and the lifting of flooring samples or products.
**Benefits**
- Long-term, full-time employment with a well-established employer who also operates Carpet Court in Geelong.
- Monthly commission based on performance, rewarding high achievers with additional earning potential.
- Spacious showroom with an extensive range of quality products to assist with sales.
- Work in a friendly, team-oriented environment within a professionally run organisation.
**Additional Information**
- Comprehensive on-the-job training provided for specific company products and sales processes.
- Opportunities for career advancement based on performance and experience.
This role is ideal for individuals with a passion for home improvement and design, strong sales abilities, and a commitment to delivering excellent customer service.
Pay: $55,000.00 - $70,000.00 per year
**Benefits**:
- Employee discount
Application Question(s):
- This job will require you to work at least one day per weekend. Do you understand this and confirm your availability to work Saturday or Sunday on a weekly basis?
- Do you have customer service experience?
- Do you have experience in the flooring industry?
**Experience**:
- Sales Consultant: 1 year (preferred)
Licence/Certification:
- Australian driver's license (required)
Work Location: In person
-
Warehouse Storeperson
1 week ago
Hoppers Crossing, Australia Hoppers Crossing Carpet Court Full time**Warehouse Storeperson - Carpet Court Hoppers Crossing** **Join Our Team!** Are you looking for a hands-on role in a well-established and growing industry? Do you enjoy working in a team environment where organisation and attention to detail are valued? If so, we want to hear from you! We are seeking a motivated **Warehouse Storeperson** to join our team...
-
Retail Sales Assistant
4 days ago
Hoppers Crossing, Australia Decorug Full time$33.31 per hour + super + amazing weekend rates - Growth, Learning and Development opportunities - Be apart of our journey to create change. **About Us**: At DecoRug, we specialise in offering a diverse range of high-quality rugs, carpets, flooring, window furnishings and homewares. Our commitment to superior products and exceptional service has made us a...
-
Retail Sales Assistant
5 days ago
Hoppers Crossing, Australia Decorug Full timeFull time role - Australian house hold brand - Supportive culture **Come join DecoRug Hoppers Crossing and help homeowners make their space feel like home. Award winning retailer, uncapped commission, growing business.** **Let’s get to know each other** - Permanent full time role - Family owned and trusted Australian brand - Rewarding career and personal...