Hiring Trade Waiters

5 days ago

Sydney, Australia Neptune's Grotto Full time

**Hiring - Trade Waiters - Neptune’s Grotto**:

- Full-Time | Sydney CBD | From $65,000 + Tips - $75,000 + Tips_

Neptune’s Grotto, a restaurant by chefs Dan Pepperell and Mikey Clift, and sommelier Andy Tyson, is located in the heart of Sydney’s CBD and is seeking experienced **Trade Waiters** to join the front-of-house team.

Opened in late 2024, Neptune’s is inspired by the trattorias of Rome and the regional classics of Florence — a tribute to tradition with bold reinterpretation. The venue has quickly become a dining destination, named **Timeout's Restaurant of the Year** and awarded **16/20 (Two Chef’s Hats)** in the _Good Food Guide_.

**Role Overview**:
As a Trade Waiter, you will play a key role in the guest experience — providing professional, attentive, and warm service throughout every shift. Depending on your background, the role may include running a section, supervising junior staff, or contributing to beverage service and wine education. You’ll be joining a committed and passionate team in a dynamic, fast-paced environment.

**Key Responsibilities**:

- Deliver exceptional food and beverage service in a premium, high-volume setting
- Manage your section with confidence and attention to detail
- Guide guests through menu and wine list offerings
- Communicate effectively with kitchen, bar, and management teams
- Assist with opening, closing, and general setup and pack-down tasks
- Maintain compliance with RSA, WHS, and food safety procedures
- Contribute positively to team culture and service consistency

**Required Skills & Experience**:

- Minimum 2 years’ experience in a comparable FOH role
- Strong knowledge of food and beverage, including wine or cocktail service
- Experience with a la carte dining preferred
- Excellent customer service and communication skills
- Ability to work efficiently under pressure and as part of a close-knit team
- Professional presentation, with a warm and proactive attitude
- Familiarity with POS systems and FOH protocols
- Availability to work evenings and weekends
- Genuine passion for hospitality and creating memorable guest experiences

**Benefits**:

- **4-day roster** to promote a healthy work/life balance
- **Very high casual hourly rate** + generous **tips**:

- **Staff discount** at Neptune’s Grotto, Clam Bar & Pellegrino 2000
- Career progression opportunities within a growing hospitality group
- Work in one of Sydney’s most acclaimed and exciting new restaurants

Pay: From $76,000.00 per year

**Benefits**:

- Employee discount
- Salary packaging

Work Authorisation:

- Australia (required)

Work Location: In person

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