Corporate Actions

2 weeks ago

Sydney, Australia Anton Murray Consulting Full time

Sydney- Asset Management- PermanentThis will include performing a client service management role answering client’s queries in relation to corporate action events.

The role will utilise a follow the sun model, with colleagues based in the UK and US in addition to Hong Kong, providing seamless support.

**Primary responsibilities**
- Be the single point of contact for internal and external clients in relation to any corporate action queries, work with internal/external parties to investigate each query and provide an answer within the agreed SLA
- Identify themes in relation to queries, investigate each theme with a view to reducing the number of queries received
- Ensure timely and appropriate level of escalation pertaining to client-impacted issues

**Qualification**
- Strong understanding and experience in Corporate Action events across all products.
- Previous experience in client facing and/or operational roles for Corporate Actions
- Strong written and verbal communication skills with ability to articulate complex matters clearly and concisely
- Proactive and collaborative mindset, can adapt to constantly changing environments

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