Clinical Intake

**Employment Type**:

- Permanent Part Time

**Hours per fortnight** - 45.6

**Classification -**Admin Grade 1 (Level 1 - Level 2)

**Job Category**:

- Intake Administration Officer

**Req Id -** 4470

**About Us**
- Situated just 150 kilometres south-west of Melbourne, at the foot of the stunning Otway Ranges, close to Lorne and the Surf Coast, Colac Area Health services 21,000 people who call the Shire home. Colac Area Health meets the needs of more than 30,000 people in the Corangamite, Colac Otway, and Surf Coast Shires. A unique integrated health service providing a wide range of clinical and non-clinical services to the Colac and district community. This includes the following:

- Nursing/Midwifery
- Aged Care
- Medical
- Community Services
- Corporate Services
- Support Services

**About the role**

**CLINICAL INTAKE - ADMINISTRATION OFFICER**
Permanent Part Time Position - up to 22.8 hours per week
- Colac Area Health is a values-based organisation providing a unique integrated health service comprising of over 500 employees, providing Acute Care, Aged Care, Community and Allied Health Services.
- Our Clinical Intake Team provide valued support in linking our community to services across the Community Health Division. Our team aims to ensure that referrals are managed, directed quickly, and to the most appropriate service to support consumer needs. As the Administrative Officer within the Clinical Intake team a key focus is on understanding our services, administrative processes, and supporting improvement activities.
- Intake is a single point of entry for numerous Colac Area Health programs including Allied Health, Community Nursing and Family, Community Programs and Specialist Clinics.

**What’s required?**

**Essential**:

- Qualification in Health, Administrative, IT, Data Management or other relevant qualification or experience.
- Provide appropriate level of customer service, demonstrating a friendly and supportive approach to our consumers and staff
- High level of computer literacy and demonstrated competence with sound working knowledge of Microsoft Office software.
- Demonstrated ability to provide effective communication across all levels of the organisation and with members of the community.
- Ability to effectively plan, organise and manage own time to achieve targets/deadlines within a set timeframe.
- Proven ability to work independently and as part of a multidisciplinary team.

**Desirable**:

- Understanding of administrative intake processes.
- Experience and knowledge of TRAK in processing referrals.
- Understanding of eligibility identification for accessing CAH community services.
- Understanding of My Aged Care and Support at Home Program.

**Benefits working with us**
- Colac Area Health offers the following benefits;
- Extensive organisational orientation/department induction
- Salary Sacrificing/Packaging
- Active Social Club
- Extensive professional development and continuing education
- Employee Assistance Program
- Access to on-site research support from the CAH Research Unit and the Western Alliance Academic Health Science Centre
- To learn about our town and region please visit: Discovering natures wonders in Colac
- Applications close **Sunday 8th June 2025.**

**Diversity and Inclusion**
- We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.
- Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.
- We are committed to the safety and wellbeing of all children and young people.