Retail Operations Coordinator Kew

2 weeks ago

Kew, Australia Hanes Brands Full time

**Be In Good Company**
- **Hybrid and flexible working, health & wellbeing programs**:

- **Collaborative culture with a genuine commitment to sustainability**:

- **Permanent role with learn and grow opportunities**

**_Become our next amazing Retail Operations Coordinator for 2025_**

**_ _**

**_Your new role at Hanes..._**
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- This is a fixed term contract to end March 2026._
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- Reporting to the Head of Group Retail Operations Manager, the role of the HAA Retail Operations Co-Ordinator is to support the retail network across a wide across a wide variety of retail operational areas including invoicing, reporting, in store process and procedures, store communications, team incentives and health and safety._
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- This is a diverse role which will involve coordinating with all areas of Hanes Brands including Retail Operations, Marketing, Group Regional, Area and Cluster Managers, Customer Service, Supply, Property, Store Development, People and Culture and PBIS._
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**_Some of your responsibilities will include:_**
- _Generalist Support to HAA store network of 400+ Bonds, BNT and Sheridan stores_
- _Working with Group Head of Retail Operations with coordination of meetings, national conferences, training events, travel when required_
- _Maintains relationship with HAA and Retail IT system providers, in relation to system support & enhancements_
- _World Manager System Support, Maintenance, and upkeep_
- _Manage and support World Manager Retail Service desk and enquiries_
- _Support communication workflow from Support Office to stores_
- _New store opening communications_
- _Key relationships with external National Service providers_
- _Processing high volume of utility invoices for all brands_

**_What level of experience will I need?_**
- _Strong administration and/or coordination experience within a large organisation_
- _Strong attention to detail_
- _A commitment to providing top level customer service to both internal and external customers_
- _Aptitude for process orientated thinking_
- _Strong time and priority management skills_
- _Experience in a national retailer highly desirable_
- _Extensive retail experience at a senior level_
- _Strong computer literacy skills within a Microsoft Office environment_
- _The ability to work to deadlines_
- _Broad communication skills and building effective teams_

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