Gong Cha Store Manager

1 day ago


Southport, Australia Gong Cha Full time

About us:
Gong Cha is one of the world’s most recognised and respected bubble tea brands, with over 1,500 stores across more than 20 countries. In Australia, Gong Cha has quickly grown into a household name, known for premium ingredients, outstanding customer service, and a consistent commitment to quality. Our stores offer a dynamic and engaging environment where innovation and teamwork drive success.

**The Opportunity**:
Gong Cha Australia Pty Ltd is currently seeking a motivated and experienced **Retail Manager** to oversee the operations of 3 to 5 retail stores across our Sydney network. This is a key leadership role that ensures each store meets company standards, achieves sales targets, and provides exceptional customer experiences.

**Duties**:
Manage and monitor the daily operations of 3 to 5 Gong Cha retail stores to ensure consistent brand standards, operational efficiency, and customer satisfaction across all locations.

Evaluate the performance of Shop Supervisors and their teams through regular assessments, store visits, and KPI tracking (e.g., sales, customer feedback, compliance).

Develop and implement region-wide sales strategies to meet or exceed targets. Prepare periodic sales reports and performance analysis for senior management.

Lead the recruitment, onboarding, and training of Shop Supervisors. Provide coaching, succession planning, and leadership development across multiple stores.

Coordinate with suppliers and logistics teams to ensure all stores are properly stocked. Review and optimise inventory turnover and stock accuracy across locations.

Prepare and manage store-level budgets, control operational costs, and identify cost-saving opportunities while maintaining quality and service standards.

Ensure all stores comply with company policies, health and safety regulations, and local legal requirements. Conduct audits and initiate corrective actions when needed.

Pay: $70,000.00 - $85,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

**Experience**:

- Fast food or retail: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 01/10/2025



  • Southport, Australia Gong Cha Full time $70,000 - $85,000 per year

    About us:Gong Cha is one of the world's most recognised and respected bubble tea brands, with over 1,500 stores across more than 20 countries. In Australia, Gong Cha has quickly grown into a household name, known for premium ingredients, outstanding customer service, and a consistent commitment to quality. Our stores offer a dynamic and engaging environment...


  • Southport, Australia Liquorland Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: As part of Coles...

  • Store Manager

    3 days ago


    Southport, Australia Pillow Talk Australia Full time

    **Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...


  • Southport, Australia Pillow Talk Australia Full time

    **Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...

  • Store Manager

    5 days ago


    Southport QLD, Australia Pillow Talk Full time $68,310 - $86,810 per year

    Introduction:Thanks for considering embarking on a journey with Pillow Talk We call it a journey because for many of our colleagues that's exactly what it's been. Whether you're interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.By way of brief introduction, we are a...


  • Southport, Australia Tesla Full time

    Tesla participates in the E-Verify Program **What to Expect** Our Store Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for leading the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable...

  • Store Manager

    2 weeks ago


    Southport, Queensland, Australia Boardriders Full time $80,000 - $120,000 per year

    We love what we do – you could tooThis is a great opportunity to continue developing your retail management career at Boardriders South Pacific. Bring your leadership experience and sales drive and enjoy an awesome working environment and heaps of rewardsABOUT THE ROLEAs Store Manager, you will be responsible for driving sales results for your business. In...


  • Southport, Australia Beacon Lighting Full time

    **Permanent full-time retail management role available at our Southport store**: - ** Great work-life balance with every second weekend off**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, profit share incentives, generous team member discounts and Birthday Leave!**: - ** Questions? Please contact Kaity on...

  • Store Manager

    1 week ago


    Southport, Queensland, Australia SWAROVSKI Full time $80,000 - $120,000 per year

    At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make...


  • Southport, Australia Prouds Careers Full time

    Career progression opportunities with Australia’s largest jewellery retailer - Generous staff discounts across our wide range of beautiful products - Commission scheme to recognise and reward your sales achievements We are renowned, high-quality and timeless Are you aspiring to become a successful sales driven leader and run your own store? Do you enjoy...