Graduation, Fees and Scholarship Officer

Join the dynamic and innovative Swinburne Student Administration and Library Services team
- Fulltime, 6-month position at our Hawthorn campus
- HEW 5 salary + 17% super

**About the Role**

The role supports the three functional areas within the Graduations, Fees and Scholarships portfolio by assisting with student enquiries and helping ensure that each team operates efficiently and meets its strategic objectives. In the area of graduations, the position involves assisting with the processing of student awards, the organisation and delivery of both onshore and offshore graduation ceremonies, and the coordination of award mailouts.

Within the fees function, the role supports a range of activities including Commonwealth Practicum Payments, VET Student Loans, refund processes and resolving complex fee-related enquiries. In relation to scholarships, the position provides support for both domestic and international programs. This includes responding to general enquiries, assisting with the promotion and assessment of scholarships, and monitoring student eligibility on an ongoing basis.

The role also contributes to the broader operations of Student Administration and Library Services by supporting the efficient, effective and timely delivery of services across the division as required.

**About You**
**To be suitable for this role you will need to have experience in the below key accountabilities**:

- Demonstrated, relevant experience in the provision of high quality support services within a demanding, client-focused environment
- Good time management and organisational skills, with ability to prioritise workloads to ensure deadlines are met
- Demonstrated ability to work independently and as part of a team to deliver coordinated and high quality services to a range of stakeholders
- Demonstrated high-level interpersonal skills, including the ability to liaise effectively to people from diverse social and cultural backgrounds

Further information about this role can be found in the attached position description.

**Qualifications**
Completion of a diploma level qualification with relevant work related experience or a certificate level qualification with post-certificate relevant work experience; or an equivalent combination of relevant experience and/or education/training

**About Swinburne University of Technology**
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications Close: Sunday 27th July 2025, 11pm**

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

**Diversity, Equity and Inclusion**
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.
Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

**Victoria’s Commitment to Action: Improving international student employment outcomes.**
- As a Circle Back Initiative Employer, we commit to responding to every applicant._
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