Glue In-store Vm

About Us

Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports culture and brands designed to fire up and inspire individual style. Which means more styles for you to create your you. Mix, match or blend - the choice is yours. The style is yours. The style is you.

**Benefits & Culture**:

- Great bonuses & incentives
- 40% off Glue Store product | apparel, FW and ACC across brands such as Nike, Thrills, PE Nation, Champion, Tommy
- Access to our Team Member Benefits
- Work with sought-after product alongside passionate team members who strive to excel in the fashion retail industry
- Learning & Development Opportunities
- Great potential to progress

**The Role & Responsibilities**:
We're looking for a Visual Merchandiser to join us at our Glue Store in Highpoint.
As In-Store Visual Merchandiser, you will be working under the creative direction of the Area Visual Merchandiser, providing support to the VM's & Store based team.

**You will be responsible not limited to the following tasks**:
Visual Merchandising
- Implementing VM directives and additional VM strategies as communicated by Support Office
- Conduct daily walk
- throughs with the Store Management team
- Analyse range, product mix and stock reports on a weekly basis and implement moves as agreed to with the Store Manager based on the customer demographic and sell-through of product
- Complete window displays according to the directive
- Discuss any VM concerns with the Store Manager & Cluster VM
- Ensure all merchandise is styled according to company directive
- Ensure VM standards are maintained as per Company Standards
- Acknowledge and approach customers (when sales Team is busy), and provide exceptional service before passing onto a sale person
- Assist in processing stock - unpacking, tagging, hanging etc during peak periods
- Ensure merchandise is replenished throughout the day with support from the sales teams maximise customer sales

Customer Service
- Always making our customers our first priority
- Being there for our customers and giving them 100% of our attention
- Taking a fun & creative approach to selling
- Building friendships with our customers
- Ensuring our customers look and feel their best
- Going above and beyond for our customers
- Making our customers day, whether they buy or not
- Assisting Customers with queries, processing sales, returns and gift vouchers
- Assisting your Department Managers and share your product knowledge with Customers
- Escalating any customer complaints to management
- Thrives on smashing their KPI’s

Team Work
- Be part of a team that values themselves and their Team Members
- Builds respect with their team
- Empowers one another to be accountable and own their results
- Has fun while getting the work done with energy and a positive attitude
- Learns from our experiences and celebrates the wins together
- Work under the guidance and support of your Store Manager, alongside team to achieve KPI’s and targets
- Ad-hoc tasks as required

**To be successful in the role, you will have**:

- Proven Retail & VM experience
- Tertiary Qualifications in Visual Merchandising ( Cert IV / Diploma) highly regarded
- Creative Flare and an eye for detail
- Fashion retail experience is highly regarded
- Loves who Glue Store is and what we stand for
- Affiliation with Accent Group Core values and “Make It Happen” attitude

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves.
The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.