Customer Service Agent Perth

2 weeks ago


Perth, Australia Qantas Airways Limited Full time

Together we will make a positive impact on our customers experience- Competitive salary + industry benefits- Permanent part time opportunities working 7 day rotational shift roster located at Perth Airport

Our customers come first. We’re constantly challenging ourselves to re-imagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are.

Airports are the heart of our operation. It’s here people connect with the Spirit of Australia - from the confidence of seeing and interacting with our pilots, crew and ground staff, to the sheer awe that comes from watching our planes take off and land.

As a Customer Service Agent, no two days are the same. The only guarantee is that you’ll explore what’s possible, be challenged, solve problems and make a difference. With a strong and resilient attitude you’ll be surprised at what you’re able to achieve - and how you can play a key role in the experience our customers have.

As a Customer Service Agent, you’ll create a welcoming environment so customers start their journey with us in a way that’s positive. This includes meeting and greeting customers, boarding and disembarking flights, assisting our special needs customers, marshalling in aircraft, problem solving, caring for our unaccompanied minors and providing information for customers. In addition to this, you'll learn technical skills to operate airport infrastructure.

We’re looking for proven, dedicated customer service professionals to be Customer Service Agents.

You’ll have:
- Ability to work a 7 day rotational shift roster covering a 24/7 operation- Recent face to face customer service experience within the hospitality, tourism or other customer focused industries- A passion for customer service with a proactive 'can do' attitude- A proven ability to manage and diffuse difficult situations- Well-developed problem solving skills and able to follow through to resolution- A strong communicator, and listener- Ability to work both in a team environment and independently- Ability to adapt to an ever changing, fast paced operational environment- Compassion and empathy for special needs customers- Exceptional grooming and personal presentation- Ability to successfully complete a Pre-Employment Medical

If you’re ready to step into a culture that will challenge and excite you, and meet the above requirement then we want you to register your interest for future positions in our Perth Customer Experience team.

Become a Qantas Frequent Flyer member today and start earning Qantas Points. You could use your points to reward yourself with flight rewards, upgrades, hotels, car hire, and more.

Join for free and save A$99.50

.



  • Perth, Australia Qantas Airways Limited Full time

    Together we will make a positive impact on our customers experience- Located at Perth Airport- Permanent part time opportunities working 7 day rotational shift roster- Competitive salary + industry benefits Our customers come first. We’re constantly challenging ourselves to re-imagine our customer experience, and work hard to connect and build trust....

  • Guest Service Agent

    7 hours ago


    Perth, Australia Mercure Perth on Hay Full time

    Conveniently located by the beautiful Swan River in the heart of Perth CBD, **Mercure Perth on Hay **is looking for a Casual **Guest Service Agent** to join our team. We are seeking energetic and enthusiastic Guest Service Agents to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable. What will...


  • Perth, Australia Qantas Airways Limited Full time

    Together we will make a positive impact on our customers experience - Competitive salary + industry benefits - Permanent part time opportunities working 7 day rotational shift roster located at Perth Airport Our customers come first. We’re constantly challenging ourselves to re-imagine our customer experience, and work hard to connect and build trust....

  • Guest Service Agent

    3 weeks ago


    Perth, Western Australia Pan Pacific Perth Full time

    Join to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...

  • Guest Service Agent

    4 weeks ago


    Perth, Western Australia Pan Pacific Perth Full time

    Join to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...


  • Perth, Australia Qatar Airways Full time

    Job title - Airport Services Agent - Perth, Australia - Ref # - 220278 - Location - Australia - Perth - Job family - Cargo & Airport Operations - Closing date: 24-Jun-2025 About the roleWe are recruiting for an Airport Services Agent based in Perth, AustraliaIn this role you will deliver excellent service at the airport, helping create a stress-free...


  • Perth, Australia Qatar Airways Full time

    **25000024**Job Posting** Mar 7, 2025, 3:34:16 AM | **Primary Location** Perth - PER | **Unposting Date** Mar 14, 2025, 3:59:00 PM **Description** - About the role - We are recruiting for an Airport Services Agent based in Perth, Australia - In this role you will deliver excellent service at the airport, helping create a stress-free environment for...


  • Perth, Western Australia Qatar Airways Full time

    Sales Operations Agent- Perth, AustraliaJoin to apply for the Sales Operations Agent- Perth, Australia role at Qatar AirwaysSales Operations Agent- Perth, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Sales Operations Agent- Perth, Australia role at Qatar AirwaysWe are recruiting for Sales Operations Agent for Perth, Australia.The...


  • Perth, Western Australia Qatar Airways Full time

    Sales Operations Agent- Perth, AustraliaJoin to apply for the Sales Operations Agent- Perth, Australia role at Qatar AirwaysSales Operations Agent- Perth, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Sales Operations Agent- Perth, Australia role at Qatar AirwaysWe are recruiting for Sales Operations Agent for Perth, Australia.The...


  • Perth, Western Australia Qatar Airways Full time

    Airport Services Agent - Perth, Australia (1 Year Fixed Term Contract)Join to apply for the Airport Services Agent - Perth, Australia (1 Year Fixed Term Contract) role at Qatar AirwaysAirport Services Agent - Perth, Australia (1 Year Fixed Term Contract)Join to apply for the Airport Services Agent - Perth, Australia (1 Year Fixed Term Contract) role at Qatar...