Customer Service and Order Entry Specialist
1 day ago
$65.000 plus superannuation | Permanent Full time
- Excellent culture and avenues to progress
- Free onsite parking - close to home
**About the role**
**Responsibilities**
Working as part of a collaborative Customer Service environment, your responsibilities will include but not be limited to;
- Answering incoming calls in a timely and efficient manner
- Assist and resolve customer queries
- Processing of orders and ensuring all details entered onto internal systems
- Advising customers of products and recognize recommendations for them
- Assisting other teams
- Prepare sales reports and updates for management
- Other ad hoc duties as per directed
**Skills and Experience**
- Ability to handle a high volume of incoming calls
- Minimum of two years' experience within a phone based customer service role.
- Experience within a collaborative and outcome focused role.
- Previous experience handling and prioritising customer enquirers
- Understanding the importance of quality and efficiency
- Experience working within a fast paced environment
- Strong administration skills
- Outcome focused
**About the client**
Our client is highly reputable and well known in their field of specialty. Located in Knox, this organisation is looking for an experienced and well mannered Customer Service professional to join their successful and energetic team If you are passionate about Customer Service and working with amazing people
**How to Apply
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