Ward Host

Your role at St John of God Murdoch Hospital

As a Ward Host you will assist in all aspects of food preparation, equipment handing and the delivery and service of meals to patients, caregivers and visitors within the various areas of the Catering Services Department and Hospital.

In addition, you will be responsible for communication with the kitchen, and deliver the meal request to the patient in a timely manner, as well as return to the ward for the collection of the meal trolleys, after the meals have been consumed.

The Position- Delivery of patient meals and beverages to the patient in a timely manner.- Always providing excellent compassionate service paying particular attention to the needs of the patient.- Collection of patient meal trolleys from the ward.- Follow instruction and guidance from Nurse Unit Manager where appropriate.- Follow ward protocols and policy paying particular attention to infection control guidelines.- Identify and escalate priority issues with the Catering Manager.- Follow communication “scripts” for set up of the meal tray, delivery and collection of the patient meal.- Identify customers’ needs, clarify information, and provide solutions and/or alternatives.- Demonstrate compassion, commitment and connection with the patient.- Uniform worn is in accordance to presentation guidelines outlined.- Provide suggestions of process and feedback from patients that would improve the meal dining experience.- Provide feedback to the Catering Manager or Team Leaders from patient comments.

Applications will be considered for Full-time, Part-Time and Casual positions as they become available over the next six months.

Holding strong verbal communication skills along with the ability to listen, you will communicate effectively with colleagues and customers with different personality types.

To succeed you will You will have basic knowledge of all areas of kitchen hygiene, with a high standard of personal presentation and punctuality.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Salary: $37.93 to $39.72 per hour, (inclusive of casual loading), plus 11.5% superannuation- Casual positions available- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing- work related expenses- self-education and- additional superannuation- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs- Access to gym membership, fitness and wellbeing benefits through- Fitness Passport

for you and your family.- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Employee support through our dedicated free Employee Assistance Program (EAP)- Innovative Professional Development opportunities- Travel Green allowance. If you walk, carpool or use public transport you could be eligible for up to $1,500 per year
- All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements._

For enquiries contact Justin Stubley, Manager Catering Services, on 0466 437 727.

Applications Close: 19th June 2025
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._