Casual - Operations Coordinator (Van Marshal)

6 days ago

Perth, Australia Beam Full time

**ABOUT THE COMPANY**:
Beam is the leading micromobility operator in the Asia Pacific region, headquartered in Singapore and operating in Australia, New Zealand, Malaysia, Indonesia, Turkey, South Korea, and the USA. We are on a mission to turn little drives into better rides and make cities flow better for everyone.
Founded in 2018, Beam collaborates closely with cities to bring a safe, affordable, and sustainable new mode of transport to citizens through our fleets of self-driven small electric vehicles.
Our team is fuelled by a passion for innovation and technology. Together, we tackle growing challenges as problem solvers, committed to making a positive impact on people's lives and the future of our planet.
This is just the beginning. Come join us on this journey
**What you’ll be doing**:

- Operate our vans to deploy, redistribute and swap batteries on our fleet of e-vehicles
- Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
- Conduct in-field quality checks and collect any damaged e-vehicles for repair at the warehouse
- Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
- Evaluate and provide feedback to the Operations team on current and potential parking locations
- Report any bad behaviour of riders to the Operations team in line with Beam’s Three Strikes policy against anti-social behaviour
- Support the marketing and promotion of Beam’s services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
- Assist with recovering lost and missing scooters
- Follow established safety procedures and techniques to perform duties
- Problem solve issues when in the field and find creative ways to overcome obstacles

**Requirements**:
**Skills and Experience**:

- Valid Driver License
- Meet the requirements of our van insurance - generally need to be at least 25 years old
- Excellent driving skills, you need to treat the van like your own. You are comfortable driving a van (previous van / heavy vehicle driving experience desirable)
- Willing and able to complete physically demanding work, you will be lifting our e-vehicles of approx. 25kgs in and out of the van throughout your shift
- Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
- Good communicator capable of working with both internal staff and customers
- Able to work effectively within a team and solo on shifts
- Willing to learn and adapt to new policies, procedures and concepts
- Attention to detail and sense of pride in your work
- Good understanding of the local area is desirable

**Benefits**:
Join us to be part of the urban mobility and sustainable transportation revolution We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you
**At Beam, here's what you can expect from us**:

- Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.
- Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development
- Flexible and inspiring workplace with a team of competent, motivated and fun co-workers

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