Service Manager

2 weeks ago

Toronto, Australia Sunnyfield Full time

**Hey, You**
Yep, you—the one who’s passionate about making a real difference. At Sunnyfield, we’re all about helping people with disability live life their way. We work alongside families, friends, and a bunch of amazing support workers to create supports that build independence, confidence, and connection.

**What’s the Gig?**
We’re on the lookout for a bold, energetic Service Manager to lead our Community Access supports across the Hunter and Central Coast divisions. You’ll be the go-to person making sure everything runs smoothly—from fun outings and skill-building activities to day to day supports and personalised plans. You’ll help clients get out into the community, try new things, and smash their goals.

**What You’ll Be Doing**
Leading a team of support workers and helping them shine
Rostering, managing budgets, service agreements, and making sure everything’s on track
Keeping things safe, compliant, and always improving

**What You Bring**
You’ve got a strong personality, a heart for people, and a brain that loves solving problems. You know how to lead with empathy, keep things organised, and bring out the best in your team.

**Here’s what we’re looking for**
Experience managing teams in the disability sector (bonus points if you’ve handled remote supports)
A whizz with all things computers, proven experience working across different platforms
Deadlines? You don’t just meet them—you crush them. With killer time management and a drive to get things done, you turn pressure into performance like it’s a gift wrapped in a bow
A people person - someone who communicates well on all levels from clients, families, stakeholders and most important our staff
A knack for finding smart solutions and making things better
Confidence, resilience, and empathy in spades
Great communication and collaboration skills

**Why You’ll Love It Here**
A team that is supportive, fun, and full of heart
Loads of training and career growth opportunities
The chance to make a real impact every single day
Salary perks and benefits that reward your hard work
A workplace that’s dynamic, inclusive, and never boring

**Ready to Jump In?**
We’d love to hear from you. Send us your resume and a cover letter that shows off your spark—tell us why you’re the perfect fit and how you’ll lead with purpose.

**Just a heads-up**:you’ll need to pass NDIS Worker Screening and police checks, and provide two references.

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