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Door/memberships Attendant

2 weeks ago

Newcastle, Australia Wests Group Full time

**About us**

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.**About the position**

Door Attendants play a key part to our Club operations. Accountable for ensuring our members and guests feel welcome and monitor Club and government compliance. This
- **Full Time** opportunity is located at our New Lambton site. Responsibilities include;-
Handle Helpdesk duties such as transferring calls, taking messages and communicating with members
-Greet all members and guests with enthusiasm and project positive and friendly image
-Ensure all members and guests sign into the Club as per regulations
-Advise members and guests on Club facilities and events
-Promote and process Wests memberships
-Check employee and contractor identification
-Monitor and enforce RSA legislation
-Liaise with security and Duty Managers on refusal of entry due to intoxication

This position requires the ability to work a 7 day rotating roster with a mix of Day, Afternoon and Overnight shifts to meet operational requirements.**Certifications required**:
**RSA and RCG Certifications**

**About you**

We are seeking an energetic team player with a passion for customer service within the hospitality industry. Demonstrated strong communication and leadership qualities you will have the gift of both problem solving and people skills to manage compliance. Previous experience in a similar position is highly desirable. Honesty, integrity and customer service is your primary focus.**What we offer**

The Wests Group Australia offer attractive pay rates, paid overtime and penalty rates for weekends and Public Holidays. Wests can offer career development, mentoring and a dynamic, fun and friendly work environment. Work alongside our passionate and experienced team that truly enjoy what they do. Enjoy a range of benefits and across health and lifestyle including discounted meals, discounted Balance gym membership, special event tickets/invites, discounted accommodation rates for The Executive Inn, The Gateway Inn and our luxury Hotel, The Anchorage located in Port Stephens.