Graduate Position

**About the Role**

We have an exciting opportunity for a recent Graduate to enter a hybrid corporate services role working across our Business Improvement and Quality & Audit Teams.

Supporting these teams, you will be involved in a variety of tasks, no two days will be the same

**Working with the Business Improvement team, you will**:

- Triage system enhancement Helpdesk requests and gather business requirements
- Document basic system specifications and test plans
- Manage the deployment of enhancements into the production environment including communicating with end users, updating user documentation, and conducting user acceptance testing
- Maintain controlled documents, ensuring policy and procedure content reflects current Guideline requirements and system functionality, and satisfies end-user needs

**Working with the Quality & Audit team, you will**:

- Conduct audits and prepare reports detailing findings, compliance issues and risks
- Discuss audit findings with key stakeholders and determine opportunities for improvement
- Attend to Quality & Audit related items as raised via the organisation’s communication channels
- Assist in the ongoing maintenance and coordination of the Document Management System

This role is being offered on a full time, fixed term 12-month contract. Performance in the role will be the driving factor behind any ongoing employment opportunities within the business.

**To be successful in this role you will have**:

- A degree qualification in Business, Communication, ICT, or a related discipline and possess strong results which demonstrate the ability to deliver the requirements of the role.
- Strong interpersonal, communication and research skills.
- The ability to deliver work of a high quality and possess, and to learn and digest information quickly and accurately.
- This position has a strong requirement for problem solving nous, initiative, time management and self-organisation skills to navigate the daily challenges of a busy organisation. We’re looking for a level-headed, logical thinker who has an ability to learn quickly, follow directions and deliver results.
- An attractive salary package (including salary sacrificing) will be negotiable depending on experience.
- Familiarity with business analysis techniques, and software development processes and methodologies is an advantage

**Benefits**:

- 9-day fortnight, with a dedicated, fixed day off and still receive the remuneration of a full-time employee; and
- Salary sacrificing options.

**Application Process**

**About Us**:
Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.