Customer Service Team Member

7 days ago

Maitland, Australia Donut King Maitland Full time

**Join the Donut King Team**

Are you a cheerful and outgoing individual who thrives in a lively atmosphere? Donut King is seeking enthusiastic team members to join our delightful donut shop in Maitland and Raymond Terrace If you’re ready to serve delicious treats with a smile, we want to hear from you

What You’ll Do:

- **Welcome Guests**: Greet customers with warmth and make them feel right at home.
- **Take Orders**: Accurately process orders while suggesting delightful add-ons to enhance their experience.
- **Serve Up Delights**: Prepare and serve our scrumptious donuts and coffee, following our signature recipes.
- **Handle Transactions**: Operate the cash register and manage cash transactions with care.
- **Keep it Clean**: Maintain a tidy store, from food prep areas to dining spaces.
- **Follow Safety Protocols**: Adhere to food safety procedures to keep our environment safe and clean.

What We’re Looking For:

- A friendly, customer-focused attitude with excellent communication skills.
- The ability to thrive in a fast-paced environment while staying calm under pressure.
- Strong attention to detail and multitasking skills.
- Flexibility to work varied shifts, including weekends and public holidays.
- A passion for delivering outstanding service and creating memorable moments for our customers.

Note: This role is split between our stores at Maitland and Raymond Terrace. You must be able to work shifts between both stores. This is not suitable for a school student or anyone without a drivers license and reliable transportation.

What You’ll Get:

- A competitive hourly rate based on your skills and experience.
- Ongoing training and development to help you grow in your role.
- A fun and supportive team environment where collaboration is key.
- Flexible hours to fit your lifestyle and commitments.

At Donut King, we celebrate diversity and equal opportunity. We welcome applicants from all backgrounds and encourage everyone to apply. You must be willing to work, arrive to start your shifts on time, and want to be part of the team.

**Job Type**: Casual

Pay: $21.38 - $34.44 per hour

Expected hours: 3 - 38 per week

**Benefits**:

- Employee discount
- Free drinks
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Morning shift
- Overtime
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Overtime pay
- Penalty rates

Application Question(s):

- Do you understand this role will involve working at Maitland & Raymond Terrace?

Licence/Certification:

- Full Driver Licence (preferred)

Work Location: In person

Application Deadline: 01/12/2024
Expected Start Date: 25/11/2024

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