**Company Description**
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
**Job Description** Are you a data-driven professional ready to make an immediate impact? At NCS, we believe in the power of technology to make an extraordinary difference. We are seeking a highly skilled Data Analyst to join our dynamic Australian team in a client-facing capacity, where you will become a pivotal part of our clients' success by transforming their Customer Relationship Management (CRM) systems.**

This is more than just a role; it's an opportunity to be at the forefront of digital transformation. At the heart of your responsibilities, you will analyse and manage large-scale datasets with precision, uncovering the insights that drive strategic decisions. You will take a leading role in supporting complex data migration initiatives, navigating intricate IT ecosystems to ensure seamless transitions for our clients. Working as a crucial bridge between business and technology, you will collaborate closely with stakeholders and IT teams to design and deliver innovative, actionable data solutions that solve real-world challenges. Your ability to communicate findings clearly to both technical and non-technical audiences will be key to your success.

We are looking for an individual who thrives on detail and possesses a proven track record of handling large volumes of data, with a sharp focus on data quality, analysis, and reporting. Your strong background in CRM platforms, particularly Oracle Service or Sales Cloud, will be essential. You are a master of Microsoft Office and Microsoft 365, using these tools to present data and communicate complex ideas effectively. As a natural collaborator, you excel at working closely with business users to refine requirements and design tailored solutions. Your excellent personal time management and ability to work independently with mínimal supervision will allow you to flourish in our fast-paced environment.
**Qualifications**
- Proven experience managing, analysing, and reporting on large volumes of data.
- A strong focus on ensuring data quality, accuracy, and integrity.
- Experience leading or supporting complex data migration initiatives within large IT ecosystems.
- Strong background in CRM platforms, with specific experience in **Oracle Service Cloud** or **Oracle Sales Cloud** being ideal.
- Advanced proficiency in **Microsoft Office** and **Microsoft 365**, particularly for data presentation and communication.
- Familiarity with tools for interacting with relational databases (e.g., **Oracle**, **Microsoft SQL Server**) is highly desirable.
- Demonstrated experience in a client-facing or consultative role.
- Excellent ability to collaborate with business stakeholders and IT teams to gather requirements and design tailored solutions.
- Superior communication skills, with the ability to translate technical findings into clear, actionable insights for non-technical audiences.
- Strong personal time management and the ability to work independently with mínimal supervision.
- A tertiary qualification in a relevant field or equivalent professional IT experience in a large organisation.
- Prior experience in the **Higher Education** sector is considered a significant advantage.

**Additional Information**

**Why join us**:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

**Agencies**:
**Work rights and background checks**:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks