Support Worker

Multiple Support Worker positions available in Hillsdale.
- Salary packaging & Employee benefits program available.
- 90% of Northcott staff agreed they enjoy the kind of work they do.

**Be the reason someone smiles today.**

**Are you passionate about making a difference?** Join us as a **Support Worker at Hillsdale** Whether you’re looking for **permanent part-time** or **casual** work, enjoy **9 AM to 3 PM shifts** that fit around your study, family, and other priorities.

At **Northcott**, your role truly matters. We’ll support your growth with **ongoing training** and **professional development**, paving the way for future career opportunities. As part of a **purpose-driven, values-based organisation**, you’ll help change lives daily. Plus, enjoy great **employee benefits** like **Perkbox**, **salary packaging**, and discounted **gym memberships** and **insurance** to boost your wellbeing.

**About Northcott**:
At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year, we provide people with a disability, along with their families and carers, with personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

**What I Will Be Doing**:
As a **Support Worker** at Northcott, I’ll be working in a day program setting, where my role is to help customers live as independently and confidently as possible. I'll support them in building daily living skills, staying healthy and safe, and keeping connected to their community.
- I’ll facilitate fun and engaging **group activities**, including **art**, **music**, **drama**, and **gardening.**:

- I’ll assist with **manual handling**, using equipment like hoists and transfer aids to ensure safety and comfort.
- I’ll provide **community access**, promoting **social inclusion** and organising everyday outings. Plus, I’ll be happy to drive a **wheelchair-accessible van** to get people where they need to go.
- I’ll work a **flexible rotating roster** from **9:00 AM to 3:00 PM**, with the possibility of weekend shifts—perfect for balancing life outside of work
- I’ll collaborate closely with **clinical teams**, families, and peers to deliver **positive behaviour support strategies**, making sure every person feels respected, understood, and empowered.
- I’ll follow **individual care plans** to support specific health needs like **epilepsy** and **wound care**.
- I’ll assist with **mealtime support**, making sure customers receive meals according to **mealtime management plans**.
- I’ll help with **personal care**, always ensuring **dignity** and **independence** are at the forefront.
- I’ll encourage and support **daily living skills**, empowering customers to grow in confidence and independence.

**About You**:
At Northcott, we’re looking for **friendly, passionate Support Workers** who are ready to make a real difference. Whether you’re just starting out or have experience in the field, if you have a positive attitude and fresh ideas, we’d love to have you on the team
- I see **potential**, not limitations, in everyone I work with.
- I’m passionate about helping others build **confidence** and **independence**—it’s what drives me.
- I offer more than just support—I provide **upliftment**.
- I bring a **calm**, **curious**, and **consistent** approach to my work.
- I understand that **learning looks different** for everyone, and I embrace that.
- I take the time to **listen**, **respond thoughtfully**, and **adapt** as needed.
- I’m committed to creating environments where people feel **safe**, **respected**, and **genuinely valued**.
- I am **dependable**, **adaptable**, and motivated to help others grow in their journey.
- I value **diversity** and the unique perspectives that come with it.

As a **Support Worker at Northcott**, I’ll be there every step of the way, supporting people with disabilities to reach their goals—big or small. Whether it's getting ready for a job, building new friendships, or gaining more control over their daily choices, I’ll be their guide.

**Position Description**

**Why I Want This Role at Northcott?**

At Northcott, we believe in looking after the people who drive our organisation. That’s why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.
- ** Exclusive Discounts & Benefits** - Enjoy discounted health insurance, gym memberships, motor services and more.
- ** Salary Packaging**- Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you